iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I am thrilled with the outstanding work done by iMemories, on converting my VHS tapes to digital format. Their service was 10 out of 10. It was incredibly easy for me to send my items over, have the conversions done and then uploaded to my account. My family and friends were delighted to be able to view these treasured memories right on their mobile device. This is such a brilliant concept. I am so happy that I spent a small investment on my family's memories. I am now able to watch 50 years of history on my phone, laptop or tablet. I was also able to download all of the MP4 formats to my hard drive so that I will have a copy forever. Thank you and congratulations to the folks who developed and designed this incredible piece of technology.
Imemories did a wonderful job converting my old movies to digital. It was great seeing some I had never seen before, having no way to view them, and it was equally wonderful seeing those I have seen.
IMemories does excellent work and has very fast service.
Very satisfied...,,,...,,...,,,,,,,,,,,,,,,,,,,,,,,,,,,...,,,,
I ended up subscribing to a year in the cloud just so I can have time to figure out how to edit my videos and then download them to a flash/thumb drive. Also the quality of the videos is fairly poor (grainly, blurry, dark) which was disappointing but probably due to my operator error. It's too bad they can't be enhanced or lightened so they are better viewing.
I was SUPER scared about shipping off my only link to some memories.
Imemories supported me throughout this process
I tried it out with some non-essential videos, then, after a completely positive experience
Sent the precious cargo.
100% satisfied. They even reminded me what to do when I forgot things!
Had trouble downloading right away. Had to call for assistance a few times. Still not sure about this service. Not as easy as you make it sound.
We had several VHS tapes converted to digital and overall are pleased w/ the outcome from iMemories. There were a few that did not convert very well and iMemories is assessing whether or not they can improve the final product. (Part of the issue could be the age of the tapes.)
Overall, we are enjoying watching these old home movies that otherwise would have been lost and we highly recommend iMemories to anyone wanting make this type of conversion.
Tho I felt a little confused and didn't have time to call imemories, everything went well. I did think I was purchasing DVDs but I misunderstood. Glad I was able to download everything.
Was originally overcharged, have a couple repeats and a photo of a woman I have never met included in my collection. But am genuinely happy to see photos I hadn't seen in years at my fingertips
This is a well run company with expertise in all areas. I am very happy with all of their service and my videos.
I sent in old slides from the 1950's that we had not been able to view in years. It was wonderful to be able to see pictures of my parents and grandparents as their younger selves.
Yes good. Very happy with the photos, the length of time it took.
IMemories was a very easy process to convert my old home videos to digital. I was able to both download to my computer and I ordered DVDs to keep as extra back-ups. IMemories did great at keeping you informed of updates and providing tracking information when your originals were being sent back to you. Very happy with process and love seeing all the memories of my family.
My daddy was 17 when his parents signed for him to enlist in the United States Navy. We found a collection of slides about a year ago. This will be a great mother's day gift to give my 86 year old mother..
Film reels taken in the 60's and converted to digital successfully. Was happy with the results from iMemories. Thank you.
Great to see long lost memories., Great to see long lost memories., Great to see long lost memories., Great to see long lost memories.
I had difficulty downloading the videos. It took me a while to figure it out and sort them out since each video was cut in segments which messed up the order of the events. Overall it is a very good experience. Thank you
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.