iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Very good, very good, very good, very good, very good, very good, very good, Why do I have to put in 50 characters. This is the most ridiculous survey I have ever taken. You do a very good job of converting but a very very poor job of getting feed back. I hope I soon have 50 characters.
Very fast and efficient. Had a little bit of trouble trying to figure out how to look at the digital movies they downloaded, but figured out. Not to hard. My pictures look terrific and they are really old. Can't wait I get my discs made. I recommend highly.
Best thing I ever did! I love my memories. Quality work,!
Excellent service as promised. Very pleasant personnel to work with.
I'm so pleased to finally be able to view all these old videos that I have had sitting in boxes. I'm slowly downloading them onto my external hard drive, which takes some time but is well worth it. Thank you so much, iMemories!
I am happy with the results but I thought I would be getting a stick of my pictures and videos. Instead I accidently clicked on DVD, that part of the ordering was confusing and it incurred an extra expense.
Fast. Efficient. Organized. Thank you for providing a service that a lot of just can't do. It's great to provide this for my relatives.
A fantastic job my videos are a pleasure to watch and I couldn't be happier.
Love it! Way better then I expected. I have many more to send.
We are sooooo enjoying this experience of watching memories of the past! I recommend it for everyone! My only regret is we didn't do it sooner!
I sent in two tapes one I knew what it was and the second I couldn't remember what was on a vhs tape. I got to show my daughter in law her husband's ultrasound pics after they became parents.
It was easy to get the box and send it out. I am very happy to see what was on these old videos.
Enjoyed my 3 videos you digitized but the share part not as I expected. One video was not separated into its own section you sent it buy coukd not fig out how to get its name on the screen it just switches to different family reunion. Wont spend that much money on less important videos. I do not want to pay for cloud storage i have my own storage i buy. Says unable to access after free trial?
Nice. Just waiting for originals to be sent back. I know they did everything they could for previous tapes sent. One of seven was recoverable and they did a great job with that!
The best decision I've made was to call this company. They put all my old DVD's in one place so I can share them with my whole family at any time.
Always fantastic job. I've used iMemories previously and they never disappoint.
Lots of old tapes converted to new format for easy viewing of my memories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.