From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Took longer than I thought but once completed was really nice.
Fulfilling. The responses from iMemories were timely and helpful. My only wish is that in digitizing the slides, the operators had cleaned the slides first and not reversed several of them in the Digitizing process.
Very good. I called a couple of times for assistance and Clarification and the service department was very helpful.
The process was very easy and I was amazed at how wonderful the 8mm films were converted to digital movies. I would definitely recommend iMemories to friends needing this service.
After having a very old VHS tape digitized, the portion that I was hoping to preserve did not wind up online. After hearing about this from a review, the imemories Customer Service rep, Patty, contacted me immediately. She had me send the tape back and went over a specific part of it again with her team. Unfortunately, the quality of the tape was terrible, yet they still managed to salvage a portion of the segment I was looking for. I was truly impressed with the outstanding customer service and dedication to detail from the imemories crew. I would strongly recommend using their expertise when converting your old items to digital form. Rodney Hill
I didn't believe it could be true! Taking over 17 VHS tapes and converting them to DVD and Digital. Our family has enjoyed every moment we thought was lost. The DVD's are hard to follow as far as which DVD is from which VHS, but we will figure it out. I am getting ready to send another batch of small video tapes next. Highly recommend - don't wait and loose those memories to dust and deterioration.
My on line experience was scary. During my visit a large bold letter message said I was viewing a non secure site! I accomplished my purchase and exited your sitr.
This is the second time I have used iMemories and they are fantastic! The service is top-notch.
Very easy to do and the work is well done! They do everything from sending you a prepaid mail-in boc to returning originals
Thanks, iMemories for a job well-done. The online interface is amazing!
Well done. Clear video, love it. Will be sending more videos for conversion. Thanks so much!
I sent request for a kit. The kit came in a timely manner. It included a box, plastic bags for films, and mailing label. I had a very large order and they kept in touch through texts, of the progress. I am a current customer so was please they added the films to my current account. It was so simple. They notified me when the films were ready to view. My films were returned in a timely manner and I was given a tracking number to stay advised. I love being able to put all my videos on line so I can share with my kids. They can then decide which ones they want to keep and download to there electronic device etc. This has truly put my mind at ease wondering how to leave these memories to my kids. I will be sending another large order in a few days. Thank you iMemories.
I had 39 8mm tapes digitized. The experience was excellent.
The progress was easy to follow and results were better than expected from 25 years video tape.
The digitized files are broken down into individual 'breaks' on each tape. This has made the cataloging of the MP4 'time stamped' pieces on each tape a snap. The online viewing and storage has made it very easy to share video with family and friends. I'm continuing to use this cloud feature as I continue to sort through the 25+ years of recorded events.
I am very happy with this.and I will send more tapes and pictures to store in this app and share with friends and family.
Everything went exactly as advertised! Well worth the money!
Great***************************************************************************************************************************************************************************************************
I missed some of the fine print for cost. They were very understanding and gave me back some of my money.
This was such an easy process. We put off transferring out videos for years, thinking it was too much trouble or expensive. IMemories made the entire experience quick and easy. We are so happy with the digital transfers, and the memories are wonderful to see again. I would definitely recommend (actually I already have) iMemories to friends and family.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members