From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My memories were converted and the DVDs that I purchased were beautiful! I didn't expect them to be in a nice case with tidbits of photos from the tape. I wish I would have gotten a few more and shared the shipping.
Only thing is it took to long. Was confused of which one to mark when it wanted you to have it downloaded it not
Excellent! We mailed our tapes in and were a bit nervous. When we received them in a timely fashion, we were thrilled with the results! Thank You!
Great experience! Everything was on time and moved quickly. I especially liked that I can track the progress. Thank you for bring my memories back to life! Would definitely recommend it and use you guys again!
I really wanted a way to restore my old movies and vcr tapes. When I talked to a representative the first time, I knew I wanted to do this. I am not very computer savvy and each time I talked with somebody it was cordiaI, and gave me all the help and information needed. Each time I have called it has been the same. I am so happy I get to talk to a person when I call and have never regretted doing this. I can't wait to find my missing film to add to my collection.
IMemories continues to be courteous and efficient. I've been slow in my reviews because of surgery, so I haven't had the chance to check the albums. Thank you for your patience.
I am so so so glad I did this. Movies I haven't seen in years, I can now watch anytime I want. From when my kids were born, and seeing people that have passed on. My heart is full.
Incredibly easy, professional and detailed process. Could not be happier with the experience.
Great experience! Love the app for viewing and downloading.
There was Good communication and quality work from iMemories
Easy process! Happy with the results! Will add more as needed.
I know i was more nervous about the beginning of this experience than they were - but when i recieved the home movies in my email and watched i was pleased - though i thought i would have received a hard dvd of my movies when they shipped back the orginals - i do have the storage package with them and will try to figure away on my own to burn some dvd's for my family members even if it means getting an external dvd/cd componant for my laptop.
The digitizing of my VCR tapes was a good experience. I have yet to do any editing & have them transferred to DVD. Breast cancer snuck up on me so until I'm feeling well enough to do some edit & cut I will be purchasing a monthly membership.
So far so good! Great to see these old videos.
The downloading to my computer and then to an external hard drive takes a very long time. Could be it internet service but that's a little frustrating
It was fast and easy to download our videos. I would recommend it any one.
I am sooo glad I finally did this! I have had these for many years. When I found i memories I knew now was the time. I couldn't figure out the cost, but they were willing to work with me on that. Letting me only do part of the order at a time. My family has really enjoyed watching the films. One film was not able to be seen so they reimbursed me. I love it!
The VHS tapes and photo slides conversions were good but I got practically nothing off 2 reels of 8mm movie film. Having the digital downloads is a nice feature. The disc I bought was shipped quickly and all my items were returned safely as promised.
Send a lot of old videos to digitalize. My kids have had a great time watching them!
Thank you IMemories! I couldn't be more happy. My father passed away last year and these videos are so nice to have to be able to reminiss, hear his voice and laugh, and see him. I am so glad he recorded vacations and family moments, (even though I probably didn't like it when I was kid lol) I'm so grateful to have these and will cherish then forever! I will recommend friends and family to IMemories all the time. Everytime I called, your staff was so very helpful from start to finish. Thank you so much everyone, I will be back for sure!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members