iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
So far, so good. Still working on long-term storage.
Most excellent customer service I have received. The end product was absolutely outstanding.
This was my 2nd group of tape memories that I had sent to Imemories. Very happy with the quality of the videos that were captured. So glad we did lose any memories from the 30 year old VHS tapes. Now we can watch them anytime we want and share them with the rest of the family.
Best decision I made was to have iMemories digitize our old VHS tapes. Some over 30 years old. Very pleased with service, price and turnaround time!
I am currently working on my 2nd box to send in!
I was thrilled to discover iMemories. We had many old camcorder videos of our children from birth on that we hadn't seen in years due to the obsolete technology and format they were in. IMemories digitized and uploaded them quickly and now my children have been able to watch their first moments from birth on. I highly recommend them if you have old videos and photos you'd like to update to a modern format!
This was not my 1st order but it was my 1st large order…30 tapes and they were all converted as quickly and as well as the few I had sent in before… then packaged very well on the return shipment. Our family has loved watching our memories we haven't seen in quite some time.
I have had I memories convert about 40 vhs tapes to dvd's. They are easy to work with and I got them back in a month or less. It's great to be able to watch them now.
Grateful for the care and great service- looking to use them again
A great joy to be able to experience all our old videos again from one place
Very satisfied with the result, the phone support was very good also
Well done, processed with care, and returned old movies. It was worth the money. Now I have the digital copies to enjoy
We are very pleased with your work. I have sent more 8 mm movies to you for $25.00.
I love imemories. Will continue to use them as needed.
We haven't seen these videos since we recorded them! What a treat! The kids are loving seeing themselves as babies and my husband and I can't believe how young and skinny we were! Such a wonderful service! Just simply box up our tapes and mail it in. Afterwards the videos are so easy to access and view. Now we need to find the rest of our tapes and disks to have them converted as well!
Took awhile to get online, but happy once they were.
This is one of the best things in life I have ever done! I had a bag full of tapes of my son's wrestling years and decided to take a chance with IMemories Company, and get them sent in I really can not say enough about the Company. Thank You so much for all your time and effort in making the memories my son and I never laughed so much! We were kept informed every step of the way and received my video on the cloud in a timely manner! I plan on using your Company for other tapes I have. Thank You so much IMemories Company!
I was glad to get the results of the media. The most tortant part was developing some old negatives into pictures. I plan to send more in. I was not happy about th price. I have about 20 mini tapes and could only afford to get 4 films coppied.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.