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iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Georgia
1 review
0 helpful votes
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Video conversion
June 16, 2021

So far, so good. Still working on long-term storage.

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Excellent products and services.
June 15, 2021

Most excellent customer service I have received. The end product was absolutely outstanding.

Date of experience: June 15, 2021
Texas
1 review
1 helpful vote
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Very Happy
June 15, 2021

This was my 2nd group of tape memories that I had sent to Imemories. Very happy with the quality of the videos that were captured. So glad we did lose any memories from the 30 year old VHS tapes. Now we can watch them anytime we want and share them with the rest of the family.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Completely Satisfied!
June 15, 2021

Best decision I made was to have iMemories digitize our old VHS tapes. Some over 30 years old. Very pleased with service, price and turnaround time!
I am currently working on my 2nd box to send in!

Date of experience: June 15, 2021
New Jersey
1 review
1 helpful vote
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I was thrilled to discover iMemories. We had many old camcorder videos of our children from birth on that we hadn't seen in years due to the obsolete technology and format they were in. IMemories digitized and uploaded them quickly and now my children have been able to watch their first moments from birth on. I highly recommend them if you have old videos and photos you'd like to update to a modern format!

Date of experience: June 15, 2021
Texas
1 review
1 helpful vote
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Pleased with iMemories each time!
June 15, 2021

This was not my 1st order but it was my 1st large order…30 tapes and they were all converted as quickly and as well as the few I had sent in before… then packaged very well on the return shipment. Our family has loved watching our memories we haven't seen in quite some time.

Date of experience: June 15, 2021
Tennessee
1 review
0 helpful votes
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Wonderful company to work with!
June 15, 2021

I have had I memories convert about 40 vhs tapes to dvd's. They are easy to work with and I got them back in a month or less. It's great to be able to watch them now.

Date of experience: June 15, 2021
New Jersey
1 review
0 helpful votes
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Wonderful service
June 15, 2021

Grateful for the care and great service- looking to use them again

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Tapes
June 15, 2021

Would highly recommend as everything went as promised.

Date of experience: June 15, 2021
Florida
2 reviews
0 helpful votes
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Digital Memories
June 14, 2021

A great joy to be able to experience all our old videos again from one place

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Graga Family Video Transfers
June 13, 2021

Very satisfied with the result, the phone support was very good also

Date of experience: June 13, 2021
Colorado
1 review
0 helpful votes
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Happy customer
June 13, 2021

Well done, processed with care, and returned old movies. It was worth the money. Now I have the digital copies to enjoy

Date of experience: June 13, 2021
Washington
1 review
0 helpful votes
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Thank you!
June 12, 2021

We are very pleased with your work. I have sent more 8 mm movies to you for $25.00.

Date of experience: June 12, 2021
Minnesota
1 review
0 helpful votes
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Great service, reasonable prices
June 12, 2021

I love imemories. Will continue to use them as needed.

Date of experience: June 12, 2021
California
1 review
0 helpful votes
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We haven't seen these videos since we recorded them! What a treat! The kids are loving seeing themselves as babies and my husband and I can't believe how young and skinny we were! Such a wonderful service! Just simply box up our tapes and mail it in. Afterwards the videos are so easy to access and view. Now we need to find the rest of our tapes and disks to have them converted as well!

Date of experience: June 11, 2021
New Jersey
1 review
0 helpful votes
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Satisfied
June 11, 2021

Took awhile to get online, but happy once they were.

Date of experience: June 11, 2021
California
2 reviews
0 helpful votes
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Jordon's Wrestling Journey
June 11, 2021

This is one of the best things in life I have ever done! I had a bag full of tapes of my son's wrestling years and decided to take a chance with IMemories Company, and get them sent in I really can not say enough about the Company. Thank You so much for all your time and effort in making the memories my son and I never laughed so much! We were kept informed every step of the way and received my video on the cloud in a timely manner! I plan on using your Company for other tapes I have. Thank You so much IMemories Company!

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Good menories
June 11, 2021

I was glad to get the results of the media. The most tortant part was developing some old negatives into pictures. I plan to send more in. I was not happy about th price. I have about 20 mini tapes and could only afford to get 4 films coppied.

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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Very good
June 11, 2021

Process great, I was kept informed the whole way…very confident n the handling of personal property

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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Good
June 11, 2021

Went well. Good. Thank you it was great experience……………………………….

Date of experience: June 11, 2021