iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
This is a great way to restore, save, and share old memories. We send in thousands of old negatives, and we now have great digital photos to shre with family and friends.
Most of the videos look great. It didn't look like some of the older ones were enhanced but it will do.
I had an excellent experience with iMemories. I was reserved about sending very old VHS tapes to be converted. However, iMemories did an excellent job and communicated frequently. I will definitely use iMemories again.
Everything turned out as advertised... very happy with the results.
I'm happy to have had all my recorded tapes and videos converted to digital. Before I sent all of them, worried about my memories being inaccessible to my family.
I've been subscribing to iMemories for years -- their service and website run smoothly and are easy to use and share.
I received my DVDS and online videos. The 8mm film from 1950s were restored and vhs from 2000 were restored beautifully.
The whole process was very easy and iMemories did everything they said they would do. Particularly nice was the rapid response to all my customer service inquiries. There were several and each was answered with a clear response and within 1 day.
Very nice experience. Whole family enjoying these. Thanks again
I sent 7 VHS tapes to be converted to DVD. Four of them were good conversions with attractive DVD cases including photos from the videos. 3 of the DVDs had tracking issues so I sent them back to be re-done, at no charge for the shipping and re-do. The re-dos were very satisfactory and appreciated. I would recommend this company for conversions.
Timely response to my inquiries
Simple steps
Easy download
Wonderful! Great job! We will continue to use them.
The video conversion was not what I expected. I thought that I would get a flash drive with my video on it. Instead I have it on my phone which is fine. The video cuts off and the clips are short.
I've be a satisfied and loyal customer for 10+ years. It's always an effortless process. The Library is very intuitive to use. It's especially easy to share content with family members.
I hadn't seen these beautiful images of my family for decades! What a delightful, effortless process from IMemories! The communication was great and the ability to view everything digitally before requesting CD's was perfect. I'm now combing through my 'collections'. I Highly recommend IMemories for all your digital conversions!
IMemories did a great job converting our videos. We love creating memories for our family. It's been great going back and showing our family their history
Very pleased with the company, they did an amazing job transferring my home videos for our family to enjoy! Thank you.
I hoped I could have all my tape done, but it didn't happened
Great! Everything came back safely. All my pictures were digitized and easy to download.
Thanks!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.