From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast, easy and everything is in one place AND I can share with my family! Price is right! So very happy to do business with iMemories! On my second order of 11 VHS tapes to them with 2 more orders to go! Cannot wait til they are done and I get to view them! Thank you iMemories!
All of my items were available to see online. You have to have a membership to keep them online for viewing. Must download to your own computer
Good so far, still trying to figure out how to cut and edit movies together on dvd, and eliminate the stuff I don't need, how to categorize clips together.
I just wanted to let iMemories know that FedEx delivery security does not live up to what they advertise. I was told that the media return shipment would require me to home and to provide a signature for the delivery. Turns out that I was home at the time the delivery truck arrived. The person simply dropped off the box on my front porch just like any other shipment and then left. This was very concerning for me since if the delivery person had made a mistake and dropped off this package at the wrong address I would have lost all my memories. Very disappointing that FedEx is not doing what they say. Also, it was inconvenient to stick around the house waiting for the delivery only to discover that my presence wasn't necessary. Thought you should know...
Service was fast and accurate. Video quality was great (for old tapes). And they return the tapes without question so you still have your originals
Good experience, movies were good considering their age
Super fast, awesome, amazing service to allow me to view my special memories anytime on any device!
IMemories made it super easy to convert my VHS-C tape into a digital format that I have since shared with family members. Everyone enjoyed reviewing the forgotten moments, some seeing those moments for the first time. Thank you for providing the opportunity to further preserve our family history.
I was very happy, I do think it was a lit of money because I put them on a LaCie drive to save... but I highly recommend this
I am super happy with both of my batches of movie conversations!
Well worth the moments
Great service that you provide. Nice to have these old videos preserved. Thanks.
I was disappointed they were unable to convert pictures of my dead son that were on floppy discs. I know floppy discs are seriously outdated. But one would think iMemories would have an old desktop computer somewhere that they could use to convert floppy discs.
Misleading customer about shipping charges twice also non understandable higher amount.
Poor quality of contents, noy ready yet to high-tech to convert. They're just doing 19century way of mechanical convert.
I was so nervous at first sending along my family pictures, but all were received and transferred to digital form. I got my originals back in perfect condition. I sent a VHS tape and hundreds of more pictures to be transferred to digital form. I'm very happy that my family memories are preserved in digital form just in case anything were to happen to the originals. The whole process I was kept informed of the status of my pictures and iMemories provided a cloud for 30 days.
JUST WANTED TO THANK PATTY AT iMemories FOR FIXING A MISUNDERSTANDING ON MY PART. I COULDN'T BE HAPPIER WITH MY EXPERIENCE AND WILL USE THEM AGAIN IN THE FUTURE.
I assumed my charges would be based on available data only but that was not the case/ you are charged whether an item is processed or not. I've already recommended that my family and friends find local processing centers because this services is extremely costly. However, the customer service representatives were very helpful and courteous. Learned Experience.
Overall a good experience. Easy to do and reasonable price. Quality of what I sent didn't result in best conversion.
I sent my videos in and then had an emergency that lasted a few months in which I couldn't pay. No Worries, iMemories put my videos in Q and sent me reminders. After a few months of clearing up my situation, I made my payment and everything went smoothly. I really appreciate iMemories for holding onto my videos for that amount of time and letting me clear up my issues. Certainly will work with iMemories again because of this.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members