iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Appreciated how they provided frequent updates as to where my order was in their process. When one tape did not transfer to digital properly, I communicated the issue and they responded promptly with the steps to take so they could resolve the issue and they did resolve it no charge as soon as possible which was greatly appreciated. GREAT customer service!
My mother passed away in 1984, I was 9 years old. I have next to no memories of her aside from what I've been told or seen in pictures. The 8mm reels I found I assumed were just of time prior to my birth. I decided after seeing an ad on Facebook to get them together and give iMemories a try. I didn't have any other way to see what was on them so why not? I was so excited when I got the email stating I could view online. I have not seen my mother "In motion" meaning I've seen pictures only. I am grateful to have been able to see a glimpse of my parents before I was born and even a few of me from the time I was born, learning to crawl and walk. I had never seen them! I didn't have high expectations because of the fact the reels are over 40 years old. I was pleasantly surprised at how they were able To salvage what they did. My only wish is that I had more! Thank you for allowing me to step back in time to experience things I otherwise wouldn't have.
Pleased to get my memories. Especially pleased to see an old movie film from from 1953 that I've never seen of my father and his family. My father passed away 40 years ago and my mother 30 years. Most of my father's family has passed on and it was breathtaking to see this film.
It is a wonderful way to get all the camcorder tapes (any format) digitalize for viewing. It has been very fun to watch these recordings. My 25 year old daughter was able to view our initial meeting (following her birth! I loved watching her smile! I was almost 100% satisfied... the digitalized version of VHS recordings of our wedding was not the quality I expected. The VHS tape was stored properly, I'm not certain why the quality was poor when digitalized. I still plan to send additional material for digitalization.
I worked for a company that uses IMemories, but never wanted to send my tape in through my company. Then I seen an ad on Facebook with a discount and finally sent my camcorder tape in. I clicked on my link get a prepaid label, sent my own box, less then 7 days got my videos. Quality & sound awesome! Price you can't beat. Returning my original tape with tracking number and no problems. I will use them again if I come across any photos, negatives, etc. Thank you
I thought that all of the media I sent in you would be able to digitize. That is what was shown on your site. But in reality only one thing I sent worked. I am happy with what was digitized.
Very easy and it was so fun to see people in my wedding video and in the photos!
Very happy with digital conversions. Family members have been enjoying seeing the end project.
I am so happy that I found iMemories! It has been a blessing to see all the movies my parents took throughout my life. And the best part is, I can share them with my daughters and grandsons! They can now see their relatives who have long passed, and know where they came from
Gave digital converge a shot w slides, film negatives, Advantix photo cartridges and various video formats. Good quality, but definitely room for quality improvement
So quick and easy to do this and reasonably priced. Definitely sending more tapes in to process.
This was an easy process and I was so happy to be able to access my memories.
IMemories did a great transformation. I was not expecting titles but they used the titles on the films cover and included when digitalized. Great job!
The site is easy to navigate thru. I must admit i thought the final product would be in high definition tho im okay
I turned in over 500 slides to see how the process was for my father. It was so easy and they really enjoyed seeing the slide show. Now he is convinced and he just sent in an order for over 4,000 slides. Wish I had done this sooner.
First Rate - Very Happy with everything so far - Customer Service is very knowledgeable and are always there for you - No Complaints
I was so excited when the email came that stated "Your Digitized Memories are Ready to view!" And it was so much fun to look back on memories from my children when they were young, and they loved seeing them I think more than I did. And ofcourse so many family members have left us and seeing them was so special. I also am so excited with the VCR's that were iMemories was able to repair. I had a couple of them that needed to be repaired. One was a first birthday of my oldest daughter and to see that one digitized was really a wonderful thing. I have since sent in a second box which is being processed now and I can not wait to get it. It is an investment but such a good one. Do not let yours sit any longer send them in, you won't be dissappointed.
I'm completely impressed with the services provided by iMemories in every way. From the smooth process of shipping out the original tapes, to the quick turnaround time, quality of video conversion, everything was excellent. I was worried because some of my 40+ tapes were quite old (30+ years) and that the tape may have deteriorated over time, but iMemories was able to salvage almost all of it. My family was ecstatic to see the old videos come back to life, and now that we have it all on digital it's even easier to organize and share going forward. Their price was also more than fair compared to the limited alternative options, but I couldn't imagine going any other route after this experience. Highly, highly recommended!
No complaints at all! Professional service and quality work.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.