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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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It was heartwarming to see those memories my children as they were little and my sister who passed away and me as a teenager
Easy, quick & imemories did a fabulous job. I am so happy I finally took the time to send in my old tapes. Can't wait to watch them with the kids when they get home from college over the holidays!
Great service. That said, thee window before your content is deleted from the cloud is pretty brief. Did not realize I only had 30 days.
They always do a great job! The video is easily accessible and the quality is very good, especially since the videos were more than 20 yrs old.
I'm glad I did it but I'm disappointed in the fact I cant download my home movies to a usb stick or copy the discs I had made by Imemories. I paid for you to convert them for me. I didn't give you the copyrights to them.
I could not be more pleased with how easy, fast, and well-executed my 8mm films from the '50s and '60s were processed. The end product was much more than I expected to be able to have. The cost was also very reasonable.
These were family movies that we found after my husband's parents died so they were very happy to get them back.
Everyone thing was perfect the customer service, the communication and the final product super happy
It has been a great experience. I am just having trouble with editing, although when I call they are very helpful.
I am so happy to have all my family videos on a format I can share with my family. We can watch at any time on our computers, iPads or phones. Thank you so much!
Really fun thing to do with family over the holidays!
Received quickly... my family loves seeing them! Thank you iMemories!
The films are clear and volume is clear! They are really well done!
Thank you!
Love love love everything about this company! Films were converted quickly and our old 8mm were cleaned up. Customer service is great too and have helped me with editing and every aspect of the process.
I had 6 mini VHS tapes that had lots of precious memories trapped in them especially since I no longer had the equipment to view them. I printed a shipping label, dropped the package in the mail and in about a week, I had access to my memories. I was so impressed with the options available so I could view and share these memories with family and friends! I'm so grateful for iMemories!
Easy, worry-free, fast, delightful.
I'm going to continue to send in a group at a time until all my videos are converted. It was so much fun to watch too! Thank you!
It always takes forever to find the login for the website, and most of the time the login page just spins (on Firefox). I seem to be able to login ok with Safari. The service is great - saving all my home movies before the tapes degrade!
Easy to send and communication is wonderful. Quick and original slides were returned safely.
Process worked well and was quicker than expected.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.