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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Great communication. Good quality digital. I plan to order some CDs after Christmas. Have to plan for holidays first.
Good Digital quality. Could use instruction on assigning digital videos into albums, sorting & editing for storage & flashdrives.
Love my videos that I can view from my phone or computer and share easily with family.
Very quick process and the videos are wonderful! I will definitely use this company again!
I am not great at the computer. Talked to a customer service rep 2 times, answered my questions, helped order what I wanted, put my tapes in the order I wanted.
Have my flash drive with all the videos and also my original tapes back.
Haven't seen my tapes in 15 years. So many great memories for me and my kids to easily see.
Thanks iMEMORIES! You went above and beyond!
Good experience, enjoy sending family links to watch
I'm so glad I found these guys. I would've never gone ahead & had my 600+ 35mm slides converted otherwise. I would & will definitely use them again!
Thank you for helping us reclaim old memories! The process was fast, customer service was great, and we are loving having digital access to our old videos.
I guess I just am not computer able to understand all my options and how to download every thing.
Easy to do. Digital files were available within a week and I was able to get what I needed ordered and received quickly.
Excellent service and very helpful experience with Memories.
I am so happy I finally sent our videos to iMemories. Our family started enjoying them over Thanksgiving. It was so much to relive the kid's first steps, to hear their little voices and see loved ones no longer with us. Money well spent! I have a few more that didn't fit in original box that I will be sending along.
I am so happy to be able to gift this to my parents and have them rewatch videos they haven't seen it a long time.
I am so grateful to FINALLY have my videos converted to a platform that can be shared and stored. Seeing the faces and hearing the voices of my children when children and my loved ones that are no longer here, is a real tear jerker and heartwarming experience. And, it can be converted to whatever formats come along, so generations in the future can also have that privilege of seeing and hearing those precious ones gone.
It was wonderful to be able to view and Dave our family memories online!
Wonderful experience from start to finish. Very clear, concise instructions. Easy to follow!
Some videos very poor quality. I was told that I should have expected that since they were converted from VHS tapes. Well, perhaps YOU should have told ME not to try to convert those because they would be such poor quality.
Staff are always friendly and professional. I am a satisfied customer.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.