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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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Missouri
1 review
0 helpful votes
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Very prompt digitizing my vhs tapes and shipping my order

Date of experience: November 21, 2021
Indiana
1 review
0 helpful votes
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Excellent work and looks good but I am still trying to figure out how to edit on line. Is there a tutorial or how can we edit?

Date of experience: November 21, 2021
New Jersey
1 review
0 helpful votes
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Great Job of converting
November 21, 2021

It was all very good and they were very helpful when I did call with some questions.

Date of experience: November 21, 2021
Utah
1 review
0 helpful votes
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Very happy with my video memories!
November 21, 2021

Great experience and able to view all my videos! Thanks!

Date of experience: November 21, 2021
Washington
1 review
0 helpful votes
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A gift for the family
November 20, 2021

Thank you, it's so nice to have these pictures in a format I can easily share with others. This was a gift for my daughter and I will be sending in more after having seen the results.

Date of experience: November 20, 2021
California
2 reviews
15 helpful votes
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I didn't think I would stop crying
November 20, 2021

My dad was filmed 1 time b4 he passed away. It was 1989. The vhs tape went missing right after. I have been searching for it for 32 years. I found a couple unmarked tapes & took a chance & sent them in. I had not heard my dads voice in 32 yrs & it was so overwhelming I cried throughout the tape. My Nephew was also born later that day, only we, of course didn't know that. Seeing it was 1 of the happiest days of my life. I feel like I have my wise cracking, nobody is better than my dad, in the whole world, back. It's priceless. I wouldn't trust anyone but Imemorys! Perfection is hard to achieve but they did.

Date of experience: November 20, 2021
Texas
3 reviews
0 helpful votes
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Family Photos Coralled!
November 20, 2021

It's wonderful to have years of memories in one place to share with my family.

Date of experience: November 20, 2021
Connecticut
1 review
0 helpful votes
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Happy viewer
November 20, 2021

I was happy with being able to convert my film into digital and brought back great memories

Date of experience: November 20, 2021
New Jersey
1 review
0 helpful votes
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Family photos
November 20, 2021

Yes, I received my family photos. I was able to view and download them. I also received my original photos back. Thanks so much for this easy, great transformation of my beloved photos.

Date of experience: November 20, 2021
California
1 review
0 helpful votes
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Fast, reliable, and great service
November 20, 2021

Very good experience. I will be submitting more tapes.

Date of experience: November 20, 2021
Nebraska
1 review
0 helpful votes
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I love memories
November 19, 2021

Very efficient and family enjoys access to all the memories that have been made. Thank you for taking care of our precious videos.

Date of experience: November 19, 2021
New Jersey
1 review
0 helpful votes
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Service SO much better than expected
November 19, 2021

It was much easier, quicker, and affordable than I expected. They had our videotapes converted and viewable online in less than a week. We are now making memory sticks for Christmas presents this year. Our children will be delighted!

Date of experience: November 19, 2021
Alabama
1 review
0 helpful votes
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Easy process to convert your old memories to digital form and the cost has been greatly reduced since it was first started. Love the service----still have more to go as I declutter, but this process has made it so easy for me to pass this on to my family without having them to worry about doing it when I pass or the memories being lost. Also once it is in digital format it will make great gifts to other family members who may not be given the originals. Painless! Thanks iMemories.

Date of experience: November 19, 2021
Maine
1 review
0 helpful votes
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When my mom passed last year, I inherited all of her photo albums and scrapbooks. To have scanned all those heritage photos myself would have taken years. IMemories took all the hassle out of that project for me and now everything has been digitized. So, thankful for this service. Worth every penny!

Date of experience: November 19, 2021
California
1 review
0 helpful votes
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A+++
November 19, 2021

Quick conversion, quick return of originals.
Would definitely recommend.
My only wish was there was a way to stream videos to a smart tv…. Maybe there is and I'm a little slow at figuring it out:)

Date of experience: November 19, 2021
Texas
2 reviews
0 helpful votes
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Well done. Professional quick and easy. Explain when copyright might end when a video cannot be digititized.

Date of experience: November 19, 2021
Nevada
1 review
0 helpful votes
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Wow! Love this
November 18, 2021

Easy to send in, and easy to use I love watching my old videos and seeing my babies again!

Date of experience: November 18, 2021
Virginia
1 review
0 helpful votes
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Great service
November 18, 2021

Enjoyed seeing all our old family movies digitalized in a fast and professional manner. Highly recommend.

Date of experience: November 18, 2021
New York
1 review
0 helpful votes
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It is excellent
November 18, 2021

I am very satisfied with the service. The quality is good. But it seems not easy to download the video. I have to select one by one. Maybe there is way I don't know.

Date of experience: November 18, 2021
Georgia
1 review
0 helpful votes
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Precious
November 18, 2021

I love seeing family members that have gone home. Seeing them healthy, happy and safe. Thank you for giving me that.

Date of experience: November 18, 2021