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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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New Mexico
3 reviews
0 helpful votes
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I am so happy!
January 27, 2022

IMemories handled my video tapes safely. I received wonderful digital copies of my videos in a timely manner. I am so grateful to be able to see these memories that I wasn't able to view anymore without the old camera. Thank you!

Date of experience: January 27, 2022
Illinois
1 review
0 helpful votes
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Loving IMemories!
January 27, 2022

I started using IMemories a few years ago when I had a lot of VHS tapes of my kids when they were little and no way to view them. They converted everything to digital and put them online. I love being able to access little clips of my kids' childhoods without having to fast forward through a whole video. I also love accessing them from my devices. I then added videos of my grandkids uploaded from my phone. I was able to order CD's as gifts for my daughter so she has a whole year of video clips in one place. My latest was sending in my mom's pictures from the last 80 years and I'm going to order a USB drive so she can add them to her digital devices (or I can), but in the meantime, I have downloaded some of them and am sharing them with her a little at a time. Love this system and have had excellent customer service whenever I've needed help! Highly recommend.

Date of experience: January 27, 2022
Washington
1 review
0 helpful votes
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Awesome
January 27, 2022

I sent my video tapes in and less than 3 weeks later I had them all online! Wonderful to watch and share with the kids. So fun!

Date of experience: January 27, 2022
Florida
1 review
0 helpful votes
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Digital conversion of VHS
January 26, 2022

I had been wanting to convert my home movies for so long and I'm so happy with the convenience and ease of accessing them now!

Date of experience: January 26, 2022
Tennessee
1 review
0 helpful votes
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Great memories
January 26, 2022

Wonderful experience and looking forward to sending more.

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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Fast
January 26, 2022

Fast conversion time- I love seeing the old videos

Date of experience: January 26, 2022
Indiana
1 review
0 helpful votes
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Old movies converted
January 26, 2022

The conversion went well and I'm happy with the end product. Logging into the website is frustrating. It keeps saying the password is incorrect even though I have it stored. Every time I log in I have to change the password even though I change it to the exact same password I previously used.

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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Best service ever!
January 26, 2022

Imemories did an incredible job of preserving my memories!

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Great service
January 26, 2022

As promised and even though I missed the deadline they still were posted by Christmas. The wife said best present she has received

Date of experience: January 26, 2022
Maryland
1 review
0 helpful votes
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Old Reel Movies from Grandparents
January 26, 2022

This website has made it easy to send securely, easy to download and review the movies and good average price for converting the movies to usb. Definitely keep using this site. I have used it 3 times so far. I just sent another box for them to convert.

Date of experience: January 26, 2022
North Carolina
1 review
0 helpful votes
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Exactly what I was looking for.
January 26, 2022

The process was very easy and I recommend imemores to anyone wasting to convert any type of media to digital. Plenty of options to choose from. I only have two issues that I believe could've made it better. The box they send you to put your order in should be free or much cheaper and the website is glitchy at times other than that I enjoyed the service.

Date of experience: January 26, 2022
California
1 review
4 helpful votes
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Not up front about cost of doing business. The resolution of final product is extremely poor. Contacted promptly by customer service about disappointment.

Date of experience: January 25, 2022
Virginia
1 review
0 helpful votes
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Pictures are very good.
January 25, 2022

Easy to pay, easy to order, easy to view. Would recommend to other potential customers.

Date of experience: January 25, 2022
Tennessee
1 review
0 helpful votes
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Download
February 23, 2022

I cannot figure out how to download to my computer?

Date of experience: January 24, 2022
Louisiana
1 review
0 helpful votes
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Love sharing with family.
January 24, 2022

I absolutely love that you were able to transfer my old vhs over to digital. My family is really enjoying watching them. I wish there was a way to make the quality better, but most of the videos are watchable. Thank you for bringing these memories back to life!

Date of experience: January 24, 2022
Colorado
1 review
0 helpful votes
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Thank U
January 23, 2022

I've been waiting years to digitize my videos so thank U! I wish you could transcribe audio as I have cassettes that I would send as well. Your price is a bit steep, but still worth it.

Date of experience: January 23, 2022
Texas
1 review
0 helpful votes
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Precious memories
January 23, 2022

So glad to finally have these memories again. Nicely put together

Date of experience: January 23, 2022
New York
1 review
0 helpful votes
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Well done!
January 22, 2022

Everything was received faster than I expected. IMemories did a great job converting my tapes.

Date of experience: January 22, 2022
California
0 reviews
0 helpful votes
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IMemories
January 22, 2022

So fast and wonderful. Now we get to view all our old home movies anytime we want.

Date of experience: January 22, 2022
Maryland
1 review
0 helpful votes
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Excellent service
January 22, 2022

Excellent services and good communication while processing

Date of experience: January 22, 2022