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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Ohio
1 review
0 helpful votes
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Old Time Memories
February 11, 2022

Watched my video's come back to life. Many of my loved ones have passed and it was great to have those memories come to life again.

Date of experience: February 11, 2022
Minnesota
1 review
0 helpful votes
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Nice work!
February 11, 2022

I mailed 10 videotapes from late 1990s on 8mm video cassettes to iMemories in mid-January 2022. I failed to label them and I wondered what I had recorded. Within days, iMemories people digitized all of them and posted the video on my iMemories cloud storage. The videos were from a series of classes that I taught at my church. I remember feeling proud in my efforts and this video helped me recapture those good feelings. Thanx iMemories!

Date of experience: February 11, 2022
Minnesota
1 review
0 helpful votes
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Enjoy the moments
February 11, 2022

It is so much fun to be able to share the home movies with friends and family. We have enjoyed watching, laughing and reminiscing the past. The app is user friendly and I like that you get a free trial. On the other hand, ordering was a little more complex. I really wanted all the movies on a jump drive as well as on the app, but could not figure out how to order. If you are thinking about it …just do it it is worth it in the long run to have those memories available to share.

Date of experience: February 11, 2022
Georgia
1 review
0 helpful votes
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Husband's birthday surprise
February 11, 2022

My husband was really surprised and very pleased to receive the IMemories DVDs. We spent many happy hours watching the movies from his time in Europe. We had a great time and it was worth every penny.

Date of experience: February 11, 2022
Alabama
1 review
0 helpful votes
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Well Done
February 10, 2022

What an emotional experience it was to see movies from 1947 and my brothers as babies & toddlers! Everything came as advertised and as quickly as weather permitted. This is a wonderful service, keep up the good work!

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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Three generations of Home Movies
February 10, 2022

Very nice job. Accommodating friendly service. Actually can talk to a human! Received all originals back after processing. All our old movies are on the cloud for easy viewing and reminiscing!

Date of experience: February 10, 2022
Kentucky
1 review
0 helpful votes
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A good thing to do.
February 10, 2022

The whole process was quite easy. The transfer was done well and there was no loss of footage. The service is quite pricey but I received a 25% discount which helped. I would do it again in a heartbeat, they seem very professional.

Date of experience: February 10, 2022
Nevada
2 reviews
0 helpful votes
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Home Movies
February 10, 2022

I enjoyed working with the reps from iMemories. The service is excellent and I have recommended this service to many friends and families.

Date of experience: February 10, 2022
Ohio
1 review
0 helpful votes
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Bringing memories to life
February 10, 2022

Lorraine was very helpful from 2017 to now!
I have shared these digital moments with my 5 children and spouses and sister and sister-in-law.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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VHS to DVD conversion
February 10, 2022

Extremely impressed by the professional service. Really liked that I was able to view the uploaded video's online.

Date of experience: February 10, 2022
Michigan
1 review
0 helpful votes
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Great Experience with iMemories!
February 10, 2022

The service was very fast and getting our memories digitized is priceless! Highly recommend!

Date of experience: February 10, 2022
Tennessee
1 review
0 helpful votes
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I love my digital videos!
February 9, 2022

I hope to send more soon! It's so nice to click on an app and see our treasured home movies!

Date of experience: February 9, 2022
Michigan
1 review
0 helpful votes
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For years (and years) we've stored our many, many reels of home movies because our old projector broke down and another one couldn't be found. We saw an iMemories ad on TV about what they could do with our home movies. They've been stored for years, it's time to see what we've long forgotten. All I can say is "Great Job". Now we have all our "Actors" on tv for movie nights. We'll have the best "Movie Nights" for a long time. No regrets! Thank You!

Date of experience: February 9, 2022
Minnesota
1 review
0 helpful votes
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Priceless Memories
February 9, 2022

I am absolutely thrilled with the videos that I received back from iMemories! The memories that I am able to watch are priceless! Thank you for safely transferring these memories to digital so they can be enjoyed for generations to come.

Date of experience: February 9, 2022
Texas
2 reviews
0 helpful votes
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Great job
February 9, 2022

I am very pleased with the conversion of old films was so good.

Date of experience: February 9, 2022
Georgia
1 review
0 helpful votes
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Expensive but worth it
February 9, 2022

Precious memories accessible for the first time to me... how can you put a price in it? IMemories did! But it was money well spent. They were so fast, they made it easy to access and they safely returned the originals quickly. Couldn't have asked for more. Just glad THEY didn't. Ha.

Date of experience: February 9, 2022
Pennsylvania
1 review
0 helpful votes
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Thank you
February 9, 2022

All my beautiful memories have been downloaded. Thank you

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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IMemories
February 9, 2022

Seamless process with a high quality product. Very happy with the results and highly recommend.

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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I received my order
March 10, 2022

Logging in to get access to the scanned negatives was a trial, but Customer Service folks were helpful. I have downloaded my order.

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Family Filma
February 8, 2022

I-Memories did what I had hoped they would. Got all my family films in digital and I was able to see them online and copy them to my hard drive and a thumb drive.
Greg G.

Date of experience: February 8, 2022