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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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California
1 review
0 helpful votes
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MMM
February 8, 2022

Flawless. Timely. Would use your service in the future and would recommend your service to others..

Date of experience: February 8, 2022
Kansas
1 review
0 helpful votes
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Wonderful service
February 8, 2022

I am so impressed with IMemories. The process was easy, fast, and the results are amazing.
So many memories are now available to me and my family. Thank you!

Date of experience: February 8, 2022
Florida
4 reviews
0 helpful votes
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Janice memories
February 7, 2022

I have only just begun to go through them all but I am thrilled. Would recommend this highly to anyone. It is worth every penny and not expensive at all. Reasonably priced and professionally completed and returned. I'm so excited to see them all! Janice

Date of experience: February 7, 2022
Nebraska
1 review
0 helpful votes
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Amazing
February 7, 2022

Was such an easy process and with all the videos my family has to convert we will be using the service many times over! Some of our videos were getting old & now i know they are safe and we will be able to keep forever. My Mom filmed everything when we were kids and we did funny skits and commercials on film too, long before Instagram and tiktok so being able to view these videos, some we haven't seen in 25-35 years has been beautiful especially seeing and hearing our Dad, and Aunts, Uncles and Grandparents who we have lost but their memories never die. It's been a blessing to have this service

Date of experience: February 7, 2022
Florida
1 review
0 helpful votes
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User friendly- easy to initiate and use I would highly recommend this for anyone downsizing or streamlining - both needs are very effective with this service

Date of experience: February 7, 2022
Alabama
1 review
0 helpful votes
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Great service
February 7, 2022

I am a repeat customer for iMemories. Great customer service. It is a joy to rewatch memories. Thanks to iMemories, I can.

Date of experience: February 7, 2022
Florida
1 review
0 helpful votes
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Great
February 6, 2022

Great! Efficient! I would recommend to others. I will use again if I ever find more video tapes.

Date of experience: February 6, 2022
Nebraska
1 review
0 helpful votes
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Hohnholt
February 6, 2022

Very pleased with the quality and the ease of service. I will cherish them forever.

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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Very satisfied
February 6, 2022

Entire process went smoothly. Extremely happy I found iMemories on social media. Price was very reasonable. Would give 5 stars but I noticed some videos overlapped when converted. However I do understand this could happen due to my splicing movies together. I highly recommend iMemories, you will not be disappointed!

Date of experience: February 6, 2022
Oregon
1 review
0 helpful votes
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You probably won't like what I have to say. Please keep in mind I am an 87 year old, technically-challenged, great grandmother who does not understand things like: 'In the Cloud,' Android, 'Digital' (something about fingers?) 'USBs' etc. To me a 'Black Berry' is what I pick to make cobbler. A 'Blu-ray' is one of the hues on a bright color-wheel. I think you get the picture. I have adverse inclinations towards certain things I have learned to use-such as cars (I want to drive it but I don't want to pump gas or change tires and don't want to learn about anything under that hood.) and computers (I want to write & receive e-mails, work tax returns and look up useful information but I don't want to program anything etc)
When I saw your ad about converting our old home movies to a digital format I thought: "why not? You haven't seen them in decades? It doesn't cost to have them take a look & give you a bid which you can either accept or reject." So I bundled them up, sent them to you and waited for THE MAGIC FLASH DRIVE or COMPUTER DISC I could plug in & watch. So when you sent notices advising me such-&-such was now ready to view and I had 3 weeks to see it for free. I just ignored those messages thinking, "I'll just wait until they send me back my originals and the MAGIC FLASH DRIVE or COMPUTER DISC." Imagine my horror when no such device was included in the return package. I was so disappointed! I felt totally 'ripped-off,' as they say. What could I do? I hate like heck to bother my super-busy grandkids for help with my computer problems but I was down to 2wks. Of 'free' viewing. I thought you folks had some nerve to charge me over $464 then charge again to look at what you had produced! Thank God for smart grand (and great grand) children! DD figured out how to grab those digital files out of the cloud & put them within my reach. I have viewed them with mixed-emotions: Smiles when I catch a glimpsing view of my deceased husband (we were married 68 years) and he was the photographer most of the time. But why oh why did he photo 4 frames of the kids and the rest the zoo animals, etc? Anyway. I now can see them on my computer so I feel a little better but I wished you had put them on a disc or flash-drive.

Date of experience: February 5, 2022
Oklahoma
1 review
0 helpful votes
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Smooth process
February 5, 2022

It was an easy process to ship our pictures. They communicated well. And our pictures were all returned undamaged. We have enjoyed being able to look at our family memories online.

Date of experience: February 5, 2022
Florida
1 review
0 helpful votes
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Aunt Bobbie
February 5, 2022

Excellent copies of my slides and great service and reasonable price

Date of experience: February 5, 2022
Ohio
1 review
0 helpful votes
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Good to go
February 5, 2022

It was good. Able to download with a little effort. Multiple files had to be checked and redownloaded at times. But overall good experience

Date of experience: February 5, 2022
South Carolina
1 review
0 helpful votes
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My Memories
February 5, 2022

I am happy with my 'memories' transferred from VCR tapes to DVD's. It is so much easier to watch and eases up the boxes of tapes laying around the house. Thank you iMemories. It didn't take too long either!

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Happy
February 4, 2022

So happy to have my videos digitally available now! Thank you!

Date of experience: February 4, 2022
Ohio
1 review
0 helpful votes
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So far so good.
February 4, 2022

We have just started looking through all the videos and everything looks great!

Date of experience: February 4, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing
February 4, 2022

I was very nervous about sending my memories away. This process was so easy. It was a great week when our videos were posted. We spent many hours reliving and enjoying our children's young years! Thank you

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Hardest part was gathering my videos and still pictures. The rest was fast, efficient, Imemories is great!

Date of experience: February 4, 2022
Massachusetts
1 review
0 helpful votes
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Smooth sailing!
February 4, 2022

It was an extremely easy process from start to finish.

Date of experience: February 4, 2022
Arizona
1 review
0 helpful votes
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Timely friendly service. This is too many letters required for a simple survey

Date of experience: February 4, 2022