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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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District of Columbia
1 review
0 helpful votes
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Awesome experience!
February 18, 2022

It only took a couple of weeks and my movies have already been returned to my safely. It's been great seeing all my old home movies and having quick access to them. I should have done this years ago, but I'm so glad I did it now. Definitely worth it!

Date of experience: February 18, 2022
Massachusetts
1 review
0 helpful votes
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Totally impressed
February 18, 2022

I was pleasantly impressed with the speed in which my vhs tapes were digitized, and I could see them

Date of experience: February 18, 2022
Minnesota
1 review
0 helpful votes
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Excellent Company!
February 18, 2022

I sent in very old reels. Cassettes and VHS tapes. The service was fast, efficient and professional! I highly recommend iMemories! Just had a girls weekend with my sisters and I surprised them with a movie of some of our childhood memories. Thank you iMemories!

Date of experience: February 18, 2022
Florida
1 review
0 helpful votes
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Went well but expected a disc. The video quality was good

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
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Thank you!
February 17, 2022

Thank you for helping us. It was an easy and fairly quick process

Date of experience: February 17, 2022
Arizona
1 review
0 helpful votes
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5 Stars
February 17, 2022

It's been a great experience & so easy to do thanks to iMemories.

Date of experience: February 17, 2022
New York
1 review
0 helpful votes
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Love This
February 17, 2022

First and foremost, great communication. Second, I think this is something everyone should do and have been spreading the word. Website is easy to use. Sharing with family and friends is bringing smiles to everyone, which in this world today is... magical. If I had anything semi-negative, it would be that multiple times when I tried to log in the website gave me some kind of Error message. Not every time, obviously. And I tried again right now and it worked without any issues, so looks like problem solved. And that was quick considering how busy they must be. Again, HIGHLY RECOMMEND!

Date of experience: February 17, 2022
Heather P. iMemories Rep
over a year old

Hi Kit, Thank you for the great and informative review! We so appreciate it!

Washington
1 review
0 helpful votes
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Priceless!
February 17, 2022

Such a great company! Everything was very easy and fast. I was nervous sending in precious videos, but I was so happy when I started receiving them digital! What an incredible thing to have your precious memories preserved and to be able to watch them again. Thank you iMemories!

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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Super easy process
February 17, 2022

The entire process was easy, affordable and we ended up seeing more content on my VHS tapes than our VHS player showed us.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Wonderful
February 17, 2022

Super easy instructions and it's so great to have easy access to our old videos!

Date of experience: February 17, 2022
Colorado
1 review
0 helpful votes
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2022 video's
February 17, 2022

Very good, fast and easy to send & receive the digital copies, thank you. As I come across more in my files, I will forward them to you for conversion.

Date of experience: February 17, 2022
Rhode Island
1 review
0 helpful votes
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Great Service
February 17, 2022

Easy way to convert VHS tapes to viewable form. Very professional. Happy with the results!

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Easy process
February 16, 2022

The process was very easy. You just go on line and place your order and they mail you the box. When u get the box just place your items inside and mail back. They send you an email when your pictures are online ready to view and that's it.

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Quick service
February 16, 2022

They were very fast in converting old 1950s 8mm tapes. Unfortunately the film was old, in poor quality and not much could be saved

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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Glad I did this!
February 16, 2022

Great to see so many long lost and forgotten video scenes come back to life! The imemories service worked just as described and is definitely recommend it

Date of experience: February 16, 2022
South Dakota
1 review
0 helpful votes
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Nice
February 16, 2022

I can view them and hear the sound. I don't want to keep paying for the cloud and I want to be able to edit them.

Date of experience: February 16, 2022
South Carolina
2 reviews
0 helpful votes
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Conversion from VHS tapes
February 16, 2022

Went perfectly. The tapes were old so not very crisp but that was condition of tapes I Memories staff very helpful.

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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Great service
February 16, 2022

This has been a really good experience from beginning to end. I appreciate the email reminders because life gets busy. The entire process has been very easy with easy to follow instructions and every step explained in detail. Our videos look great and its nice to have easy access to them whenever we want. I was hesitant to send all of our videos out to have this done but they were returned to us quickly and were well taken care of when they were with iMemories. I definitely recommend this service.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Awesome Memories Brought to Life!
February 15, 2022

Very fast and efficient service snd reasonably priced. The home movies that were converted are priceless!

Date of experience: February 15, 2022
Arizona
1 review
1 helpful vote
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So wonderful to see…
February 15, 2022

It's so wonderful to see these memories come back to life, by watching home videos again. Most of these I hadn't seen in 25-30 years! IMemories did a great job cleaning them up and digitizing them. The process was quick and easy. I have recommended them to my friends.

Date of experience: February 15, 2022