business logo of iMemories

iMemoriesReviews 11,427

4.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


How would you rate iMemories?
grey star
grey star
grey star
grey star
grey star

iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Bernie Y.
Unfollow Bernie Y.
Send Message
Share Review
Report Review

Videos
February 21, 2022

Excellent job and i am pleased with the results! All materials were returned.

Date of experience: February 21, 2022
Michigan
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Send Message
Share Review
Report Review

Great job
February 21, 2022

Returning customer... another great experience! Thank you for a job well done.

Date of experience: February 21, 2022
Florida
1 review
0 helpful votes
Follow Breck S.
Unfollow Breck S.
Send Message
Share Review
Report Review

Better than Competitor
February 21, 2022

I used iMemories after a poor experience with another conversion company, and I was so relieved and impressed with the result! My only problem was that two of my VHS tapes unintentionally had clips of recorded TV shows, so they did not convert those tapes (although I believe I still had to pay for them?)

Date of experience: February 21, 2022
North Dakota
1 review
0 helpful votes
Follow Tabitha E.
Unfollow Tabitha E.
Send Message
Share Review
Report Review

Love seeing movies in digital.
February 20, 2022

Experience has been good. I wish I could clip video myself so I don't have to share a whole video

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Iris S.
Unfollow Iris S.
Send Message
Share Review
Report Review

Great Service
February 20, 2022

It was quick and easy. The service makes the videos convenient to watch and share.

Date of experience: February 20, 2022
Maine
2 reviews
0 helpful votes
Follow Donna Y.
Unfollow Donna Y.
Send Message
Share Review
Report Review

Love them
February 20, 2022

Very speedy at converting them. Very clear. Very happy with this company and sending more to have done.

Date of experience: February 20, 2022
Georgia
1 review
0 helpful votes
Follow Gary W.
Unfollow Gary W.
Send Message
Share Review
Report Review

Family films
February 20, 2022

Overall was very pleased with the process, receiving the packaging, and the receiving of the films on-line. I was expecting to also receive the films on a flash drive, but that did not happen, so I purchased my own flash drive and put the films on a flash drive that could be shared with other family members. It was good to see films that had not be seen for at least 60 years..

Date of experience: February 20, 2022
New Jersey
1 review
0 helpful votes
Follow Ann H.
Unfollow Ann H.
Send Message
Share Review
Report Review

Great service!
February 19, 2022

Good turnaround and quality. Getting another box ready!

Date of experience: February 19, 2022
Minnesota
2 reviews
1 helpful vote
Follow Kate R.
Unfollow Kate R.
Send Message
Share Review
Report Review

The after-effects
February 19, 2022
Updated review

Digitizing my old mini VHS tapes was a Christmas present. I finally decided to do it, despite being worried about the tapes being lost or damaged in transit and I'm so glad I did. I have loved watching all the footage of my kids as babies! IMemories was easy and quick and inspired confidence from the start. Their great communication, durable packaging and timely service made this whole experience a real gift.

Date of experience: February 19, 2022

Easy instructions, quick to order the kit
December 27, 2021
Previous review

Easy instructions, quick to order the kit

Date of experience: December 27, 2021
New York
1 review
0 helpful votes
Follow Nicholas H.
Unfollow Nicholas H.
Send Message
Share Review
Report Review

Straightforward
February 19, 2022

Mail them stuff, get files and originals back. I sent a few old video tapes, digital format and quality was good. Just sent another box.

Date of experience: February 19, 2022
Idaho
1 review
0 helpful votes
Follow andrea N.
Unfollow andrea N.
Send Message
Share Review
Report Review

Service
February 19, 2022

Service was as promised. Love the format and how accessible it is

Date of experience: February 19, 2022
Maryland
4 reviews
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Send Message
Share Review
Report Review

Great Service
February 19, 2022

My first experience with IMemories was amazing! Started getting my videos very quickly and accessed them immediately.
They kept me informed of their progress with my order and I received my original tapes, CDs, etc quickly once they were finished.

Date of experience: February 19, 2022
Nevada
1 review
0 helpful votes
Follow Lenny J.
Unfollow Lenny J.
Send Message
Share Review
Report Review

Fabulous job
February 19, 2022

Thank you so much for converting my slides and old vcr tapes to digital! I was able to send everything by text and e-mail to all 3 of my kids with ease. They were all so excited. The turn around time was even more amazing and at a great price! Thank you so much! Will be sending more next week!

Date of experience: February 19, 2022
Louisiana
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Send Message
Share Review
Report Review

The experience had lots of 'awww' moments. Some of the people in the videos had passed away. The quality on some were great but on some... considering we pulled them from the attic and they weren't touched for twenty something years; I'd say the quality was still great! I'm so glad my husband found your ad online cause we found tapes and videos that we had forgotten about. Thanks again for helping us to remember some of the special times of the past.

Date of experience: February 18, 2022
Illinois
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Send Message
Share Review
Report Review

Quick and efficient!
February 18, 2022

Sent in old video tapes for conversion to digital format. It was a little pricy, but worth the money to see old memories!

Date of experience: February 18, 2022
North Carolina
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Send Message
Share Review
Report Review

Family treasures preserved
February 18, 2022

Excellent service. I am very pleased with the ease and speed of having the 8mm films done in the 50-s through 70-s made for us.

Date of experience: February 18, 2022
Washington
2 reviews
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

Memories saved
February 18, 2022

Great company! Very easy process! Would highly recommend!

Date of experience: February 18, 2022
Louisiana
1 review
0 helpful votes
Follow Bobbie A.
Unfollow Bobbie A.
Send Message
Share Review
Report Review

Memories
February 18, 2022

I absolutely love all of my videos! So happy that I decided to use this service

Date of experience: February 18, 2022
Curacao
1 review
0 helpful votes
Follow Shirley D.
Unfollow Shirley D.
Send Message
Share Review
Report Review

Happy Customer!
February 18, 2022

IMemories is true to all that they advertise! They keep you updated constantly on your order, they have a great turn around in processing your order and returning your media to you after your memories have been put on whatever format you choose. Being able to see memories locked away on my old camcorder tapes has been such a blessing! I highly recommend them over and over again!

Date of experience: February 18, 2022
Florida
1 review
0 helpful votes
Follow Eder H.
Unfollow Eder H.
Send Message
Share Review
Report Review

Great Service
February 18, 2022

Thank you for converting these memories for us. It was amazing to be able to revisit them. Will definitely use the service again for other tapes Id like to convert.

Date of experience: February 18, 2022