On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My family films were so old (60+ years old) that I didnt expect them to turn out so well. I have shared them with family members and they were astonished… they said "these are priceless!" Thank you Imemories!
I only wish I knew which videos came from which reels of film. I wasn't sure.
Great experience. I have all my videos and now I can view them all! Could have done with an email or two that my multitude is in process and how many were completed, but overall I love it!
I'd like too know how I can get the video transferred (by you) to a thumb drive rather than a DvD.
My Imemories experience was nothing but great! Easy to follow instructions, easy to access after the conversion and quick turnaround. So fun to see all our family videos after 30 years!
I have had a very pleasant experience with iMemories. I know that it is nothing you did, it is what the operator (meaning me) did. Some of the videos are not the best but I do realize that they are old also. I am going to keep checking and see if I can find some more tapes as I know for sure that I am missing one. If I do find anymore you can bet that I will send them to iMemories again. Very pleasant experience, and the staff is very knowledgeable and very helpful. Thank you so much to your staff. I also would like to know what I do now, do you send me DVD that these are transferred to?
Sent 3 different size tapes (VHS, 8mm,?) Just to see what kind of product I would get from them... if in fact they could even be read. These had been bounced around in a cardboard box since 1984. On video required "special attention" (at no extra charge). The videos I received were amazing quality. I ordered a CD of each after viewing them. They were boxed and labeled professionally. I have now sent in another 21 tapes of various sizes! IMemories is amazing. And there customer service is exceptional.
We have enjoyed reliving the great memories of when our children were young!
It was a wonderful experience and I plan to do more once I have time
NA it's fine but I don't want to add comments for the sake of comments.
Love this company! This is the second time I have sent some of our families old recorded videos to be converted. Once converted it is so easy to share with all of your loved ones.
IMemories did a great job converting our tapes to digital.
After my tapes sat for 50 years in an old shoe box in various closets in various homes, I decided to digitize them before they were gone forever. I was nervous, but I did not need to be. I was informed every step of the way... from imemories receiving the tapes through their return to me. I was thrilled with the quality, the turn-around time... everything. Best present I ever game to myself.
Hi Wanda, Thank you for sharing your experience, we are happy to hear it!
IMemories takes all those old photos, slides and film and converts them to a digital format with excellent results. Use them twice now.
It was not good at first because I was told my VHS couldn't be digitized and it was returned to me. I sent it back and it was digitized perfectly! So the first time was a disappointment!
Very happy with memories. I was worried about the content. Get your tapes converted. Some of mine come back grainy. Don't wait until they deteriorate!
What a relief to have my wonderful memories all digital and preserved for generations. It was very easy to send off. Completed and sent back to me in a timely manner. Would recommend.
My son will be 35 shortly. Digitizing his baby videos is the best present I can give him. You made it easy!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Georgia, Thank you for the great review! We so appreciate it!