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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Video is super blurry to the point that I feel like I shouldn't have wasted my time trying to convert it. Converted VHS to digital file
We used the prepaid iMemories box and everything went smoothly. Quality reproduction. Will definitely use again.
Maybe we could receive a little more information of options to store, what do people usually do, how much storage my volume will take, etc. Just the instructions a little more in depth on the post storage options.
Had a little difficulty at first navigating the site to download my digitized videos, but were able to get them downloaded to my own device. Did not realize all VHS tapes would not be digitized, such as my son's college games, or that any defects would not necessarily be corrected. Liked the idea of being able to order DVDs of all that was digitized. Overall, fairly satisfied with the number of tapes I did have, and the price to get them digitized..
I considered purchasing the necessary equipment to do the digital conversion myself, however, it would be costly and time consuming to accomplish. Even though the cost would have been slightly cheaper to diy, it is a lot of work finding the correct components and then putting in the time to do it yourself is a hassle. Going with iMemories was the best option for me and I am so happy with the digital results that were nicely sorted onto a thumb drive (21 video tapes converted to digital). They even saved multiple video files from a single tape as there were multiple recordings on each tape.
Everyone was great to talk to and all did a great job. Have recommended you to all my friends.
Thank You
Philip Cerbini
IMemories converted 60+ year old 16mm film into digital. It was amazing to see my parents and a dear friend again.
I expected more. When I received my videos that were not viewable, I question my decision to get my videos converted. There wasn't any notification on my videos or even on the imemories website that some of my videos could not be converted. Instead, there are videos that are clearly not properly converted which gave me the impression of the company just recording my videos without any concerns for quality.
The only thing I would offer is I get it that titling sets of pictures is difficult! If you have a lot of sets having each one have some sort of numerical identifier would help ensure that they were all successfully downloaded at a glance! With names I had to keep comparing my list of albums with those downloaded and then check my computer to see if they all transfer! I had over five hundred pictures! So this could have taken less time with numerical labels
I never dreamed I would be spending a total of $56.67 (WITH a 25% discount) for two very short VHS tape conversions. First they charge you $16.04 for a box to ship the tapes to them in. Then they charge you $14 to return those tape back to you, which is non-negotiable. I did not want the tapes returned. They will be tossed into the land fill when they arrive but you have to pay for their return whether you want them or not. I'm sick. I wish I had done more research on other companies before using iMemories. Just be aware of the sneaky underhanded charges.
I like the digital conversion, however I wish I had gotten dvds made also. Is it too late?
Very happy to finally watch my kids grow up all over again. Thank you.
Fast service, great product. I was surprised that everything was completed in such a short time.
I sent my digital tapes in for conversion and received an email once they were received. I then was made aware as the tapes were converted. I appreciate the care that were taken with my families memories.
I appreciate the fast turnaround on getting my tapes digitally
I submitted 15 tapes to iMemories before Christmas and a dozen tapes to one of its competitors. I have since submitted more tapes to iMemories. My downloads from iMemories have generally been ready within a couple of weeks. I am still waiting on my December order to their competitor.
I took videos of my grandchildren as they grew up & now they get to see themselves through the eye of their Nanny's camera, now that they have been digitized through iMemories. Great service! I am so glad & happy with your Service.
Love being able to view family memories from my phone or laptop! My only concern is that some of my previous digital videos uploaded about 5 years ago have some quality issues which is strange and random.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Phil, We left a voicemail and emailed on 3/2/22 to help with any quality issues you are seeing, but have not heard back. Please know we can absolutely discuss the processing notes we see and do some extra review of your media.