iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It was very easy to send my slides in, and they were processed and ready for me to view pretty quickly.
This company is very trust worthy and helped me get my childhood, 8 mm reels, onto my computer. Very easy to download! I can now surprise my mom with these memories for Christmas. 🧡
First time user who is thrilled with the products, ease, customer service, etc. going to use it for all my pics, videos, VHC and dvds
Videos were processed quickly. Website should have an option to unsubscribe from emails.
Great follow up from company reps. So nice talking to a human who treats us so professionally
I've enjoyed the process and it all has been pleasant and as expected.
We are so excited to have most of our early family memories secured for alive time so that they will be shared for generations to come
I was so happy to get my family vacation videos digitized from 8mm camcorder tapes. It's been great reliving our travel memories and even remembering some things we'd forgotten.
This was a very prompt process, and the turnaround time was wonderful. I particularly like my flash drive! The style is attractive and above all there is an adapter at each end one for PC and one for iOS.👌🏽
I'm very pleased with having all my videos digital so I can watch on my phones. The only issue I'm having, (call me anal), but I'm going through each tape returned and finding them, making me an index in order to know what and where everything is. The biggest issue I'm having, I have approximately 90 videos, the names given to them with iMemories does not make it easy to find them all. They apply 2 labels to each video with a number. I think it would make it so much easier if they would name the video the same as the number assigned to the tape. It's taking me hours to get through all of them and I'm still not done. Again, this is me being anal, but I don't want to throw any of them away until I know I have them all documented.
I am glad I was able to re-live my older daughter's newborn memories. Thank you iMemories!
Easy to order and ship. Very fast to get digitized took mone about a week and a half. My originals were returned safe and sound in a few weeks. Highly recommend!
If you have 8mm videos, I highly recommend getting them converted to the iMemories app. You can download them to your devices very easily. We also had our wedding negatives that I had stored for almost 30 years and we sent those in as well - those came out incredibly well as they were taken with professional equipment. Makes a great gift to family members!
After my mom passed I found 1000+ photos taken by and of my parents during their life. I needed the ability to share them with sisters and brothers, nieces and nephews, cousins, and aunts and uncles. IMemories turned out to be the cleanest, easiest and fastest way for everyone to see and download any memories/photos that might interest them.
Very professional, excellent quality, extreme care for your most precious memories
I loved how easy and fast I got my videos. Watched right away with family. Brings back memories we forgot we had. Will recommend
I received videos back sooner than I expected. My family lives out of state so they were able to enjoy them, too. The 50% off was a big help.
I was extremely pleased with how organized and easy the process of converting my slides and photos was. The quality is excellent I safely received back all my originals very soon after they were digitally converted. I will be recommending iMemories to friends and family.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Dee, Your sharing means a lot to us, and we're grateful for your trust. Thank you for allowing us to be part of your journey in preserving your cherished memories!