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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I really appreciate the personal touch I Memories have to my memories. Whether film, video or slides, the outcome was very much worth it! Thank you.
I love being able to get online and spend time looking@ old home movies without having to hook up the camera to the TV and go through all that hassle. It's so easy to sort and pull up a memory quickly to watch. Absolutely GREAT experience with iMemories with sending videos, getting them uploaded, and receiving all movies back in good shape.
One of the vhs tapes I sent which was the one I needed transferred the most wasn't done. I did it myself and the sound was lagging on them. So I know it could be done but it wasn't for some reason.
Everything was explained and handled quickly and simply.
It was easy from start to finish! We were able to convert all our home videos to digital for 1/2 the price quoted by others.
They converted 16 8mm reels to digital video and I couldn't be happier, it was completed on time and they returned original as promised. Very pleased with purchase.
Easy to complete and such a value to have my family movies!
I had multiple VHS and 8 mm tapes languishing in my entertainment center, but by VHS and Sony camcorder had long stopped working. IMemories allowed me to bring back those priceless memories to digital life - and they did an excellent job salvaging some old tapes which used to have dreaded horizontal bands and jumping videos.
Highly recommended for anyone with old tapes and neither time nor relevant cassette players to revive them.
I have one suggestion from improvement. When sending the tapes - and I sent 19 of them - I was not sure if they were blank or had useful content in them. If iMemories could scan and generate a preview of them (may 60 still photos out of a hour long tape) - then I would feel more comfortable paying for the conversion. In the current method, you pay for the conversion (blind) when they receive the tapes. And if the tapes you sent is blank or nothing useful - you still pay for the conversion.
It is a great service as it is - but the above would make it even better!
I have already recommended them to my friends and families.
IMemories is an extremely professional and trust worthy resource for digital conversions. I would recommend their services to all! We have truly enjoyed reliving each and everyone of our precious memories that were caught on tape.
It was wonderful getting to see old films from when we were all young. Y'all made so easy and effortless. Thank you so very much!
Thankful that IMemories is so fast in developing the slides that I forwarded. Can't wait to put them into the next form of transfer, disc, flash drive or scrapbook. Thank you.
Fast turnaround. To be able to rediscover all of these lost memories is invaluable. Seeing and hearing both of my and my wife's parents ( they are both deceased) voices again was so wonderful. Clear pictures great video conversion
Easy process, and as far as I can tell, a quality job.
My only complaint is that I wasn't allowed to opt-out of receiving my tapes back in the mail. I was moving abroad and had to have them sent to family. I just wanted them to be disposed of.
It wasn't clear that I would send my films, etc and only get to view them on your website and the cost didn't include a CD or flash drive which is what most people would want. Then had to purchase a flash drive on top of everything else. Seemed a little pricey to me. Probably won't recommend to others.
IMemories exceeded my expectations. Their process is easy... breezy. Take advantage of the frequent sales or discounts that they offer!
I was very happy to get my old videos digitized. I couldn't get some digitized due to mold but imemories was able to digitize some. The process was very easy and fast. An email was sent with a link giving me access to see status along the way. Very satisfied with imemories. My only regret would be that I did not send these videos sooner and therefore wasn't able to digitize them all due to mold. Other than that I will be recommending imemories.
It was so nice to finally get all my tapes converted into the imemories cloud.
The process and set up was easy. The staff was friendly and quickly answered all my questions. They video's are easy to access. I would highly recommend.
Got the digital movies no problem but it's a bit confusing and clunky the way you have to download them to save them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Karen, We appreciate your feedback. We do try to make all options clear in the booklet that comes with the SafeShip Kit, and listing information in the cart at checkout. We offer free downloads during the 30 days of account access so it is easy to backup all media without any additional cost necessary. Getting a physical product like a drive or DVDs is additional. We are available to answer any questions or provide assistance at 1(800)845-7986 Monday-Friday 7AM-6PM PST.