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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I like that I can now view my old films but I am disappointed that I was charged for some footage that had nothing on it and that it was not edited out of the finished product.
I got the videos in pretty good time. My only complaint is that you have a limited amount of time before they go away, which I did not realize, because iMemories wants you to buy "storage" for continued online access. Then downloading files was a bit tricky because of permissions. Wish I'd known that in advance
I loved the experience. Everyone I spoke with was extremely helpful. My videos were converted quite quickly and I am so grateful to have been able to save my memories. Thank you.
Love our films! Our 8 mm and Vhs tapes turned out great.
The volume was very low on some and the lines were in some of them from old VHS but otherwise it's ok. I do not see a way to edit them at all.
I have had a great experience with this company. They are polite, easy to work with, and handled everything flawlessly.
So easy! Everything was mailed to me, put in the box, mailed back. Had 1st online digital viewing in less than 2 weeks. Very happy with the results!
I'm still reviewing them but disappointed that some recording issues weren't attempted a repair. Lighting and static etc
So happy I decided to send my old 8mm films to IMemories. I love being able to see & share my old films
Process was simple and quick. Very good, now I have some old VCR's saved.
IMemories makes the process so easy! I sent photos that ranged in age from 90 to 110 years old. So it was hard to part with them in trust. But they more than lived up to my trust. The photos were returned to me with great care and they followed my directions perfectly. I can hardly wait to send more of the literally 1000s of photos I have collected over the last 50 years. Also I called for some technical help with the web and the woman I worked with was so kind, patient, helpful and made great suggestions for my future orders. I feel like I have a team member to work with to preserve this important part of our family history! Glad I found I Memories!
I place my order and received the box to mail in my videos to iMemories within a week. Unfortunately, the box arrived damaged. I contacted the company and they said I could just mail in my tapes in my own box and use their label or they would mail me a new box. I chose to just use my own box. IMemories let me know as soon as the box was received and within a week or two I had an email saying all my videos were now available to download. So easy and now I have everything on my computer and in my iCloud. Can send my kids video clips. Having lots of fun looking at old home movies.
I will send more negative and tapes because the previous good job
I'm so excited to have my old VHS tapes online to share and view with family! Thank you!
It was great! Great quality! Plan on having them on DVD! Enjoyed seeing my grown kids as their younger selves and those who have passed on!
Wonderful service. So please to be able to have a more permanent means of saving precious memories. Thank you so much.
I had a great experience with iMemories. I didn't realize how many pics I had. Pics looked great. The response time was except-able.
They transferred all my VHS tapes to digital and I am reliving all those wonderful memories! They did a great job!
It was great I was so excited to share my memories with my siblings The movies on 8mm when we were children were priceless.Our parents have passed away and seeing them young again. These movies are all we have left of seeing them again Thank you..
The process sending the films, tapes, and photos to iMemories was straight forward and safe. The digitized content is high quality. The family is very happy and commented it is a huge difference looking at photos or at video clips of loved ones, especially those who already passed on. Thank you! Originally we wanted to digitize the old VHS and 8mm films ourselves but it was a huge undertaking to find the correct equipment and so it never got done.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.