On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It has been wonderful having my family videos at my fingertips. Easy to use, easy to view, easy to share and so much fun. I don't regret it for an instant.
Great service and very easy process! IMemories processed over 2500 items recovered in my late mother's home.
The return of our pictures took quite a bit longer than anticipated!
It was a great service, excellent quality. Strongly recommended.
I asked for a DVD conversion from VHS and was given an on-line view. I had to purchase the DVD, at considerable extra cost.
The resolution was much worse than the original.
So happy to have all my VHS tapes digitized! I just sent off a few more tapes that I forgot about! Thank you for having this service available!
Timely and great service. My videos were easy to download. Great job!
I am so impressed with the work iMemories did with my old 8 mm cassette tapes. They were over 25 years old and they were able to convert them so I could view them whenever I want. My husband passed away at a young age and that makes these memories even more special as my children can now watch the old videos and see their dad and cherish all those memories. I am forever grateful that I found them online.
Overall very happy with finished product, turnaround time, and return of videos and photos.
The only thing that would have been exceptional if the finished product had been put to soft, inviting listening music.
I wish there had been the option not to get the tapes returned. My tapes were old so the digital copies were nice to have but not good quality
A convenient and easy way to bring back your memories! IMemories brought lots of smiles (and a few tears) back to our family. Easy-to-use service, great website for family to watch our old videos on any device and awesome customer service! Thanks iMemories!
Received the security box and safely sent my originals in, received progress reports and could view my home movies, originals safely returned!
All an excellent experience with lots of options. Could not ask for more.
These Videos brought up A Lot of Memories that we Forgot about!
Very Emotional
Very Happy
Will Cherish for Life!
Thank you
I had always planned on digitizing my videos myself but after many years, it never happened. Thankfully I decided to send my videos to IMemories and I finally have my memories preserved. It was very easy and I can now enjoy watching and sharing videos with my family.
I was pleased with how fast the videos were processed and how fast I received my VCR tapes back. Looking forward to watching wonderful memories.
I ended up not needing the box I originally ordered and Customer Service helped me through the process of changing my order, it was very easy.
Great experience. You were prompt, courteous and did exactly what you promised.
I'm so glad to see what was on the media even though most were over 50 years.
I had wondered for many years what was on all those tapes. So happy to now know!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.