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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was able to watch my 8mm tapes from over 30 years ago! It was simply wonderful! The time has simply "melted away", but those precious memories are forever! Thanks! If you're wondering if you should convert your old tapes with iMemories, Just Do It! You won't be disappointed!
Thank you iMemories,
It was very emotional to have those videos back from the past.
Received all digital copies in reasonable time. We were satisfied with the results.
They took my ancient VHS and video tapes from my hand-held video camera, from 20+ years ago, and brought them to life. Amazing experience. I now have access to all of them, including pictures, too, anytime I want to go back and reminisce. I also subscribe to their yearly storage plan, so I can have quick access to any of the videos or pics l need. Their customer service is extremely helpful, and kind.
Truly amazing experience. These guys are top notch.
I am very pleased with the service I received from iMemories. I called for clarification on shipping and the ability to edit the online media once received back. The representative that I spoke with was very pleasant and helpful in answering my questions. The shipping container that they sent for me to send them my video media was great and included large zip up plastic bags to keep my media dry in case of any exposure to wet conditions during the shipping process. When completed they returned my media in a very similar manner and well packaged. I haven't yet completed my editing as I sent in over 40 separate media units to be processed but what I've completed so far has worked out great. My media types were VHS and Mini DV. I would certainly use iMemories again to digitize my media. Thanks again iMemories.
It was great to see family and friends who are no longer here and relive the precious memories. Thank you.
It was quick and easy. Slightly pricey but worth it!
Sent four VHS tapes to be digitized. Transfer was nicely done--good color and clear sound
Very good service, prompt and courteous digital conversion was v good
I ordered two VHS tapes to be put on a memory stick and sent back. ALL I got was my VHS tapes put on the cloud, my VHS tapes returned BUT NO MEMORY STICK. POOR PERFOMANCE
Our slides were organized, as well as they could be, beautifully. My parents and and I are having fun rearranging them and are looking forward to ordering the Thumb drive & DVD's. The customer service is top notch. The clarity of the slides is amazing. The speed at which everything was done - incredible.
Getting my tapes digitized was the best move ever. My family was moved to years seeing old footage c
Great, thanks for the good service and good quality
The digitized films I received were pretty good. I was disappointed that 7 of my old VHS tapes were not converted because they said there were copyright issues. One was a homemade video of my son's baseball game, and 5 were of high school musicals and plays my children performed in. One tape was damaged and could not be digitized. When I complained that they were charging me $11.99 apiece for those 7 tapes not converted to digital format, they agreed to reimburse me $59. I was still disappointed in the cost and not being able to see those tapes.
The best! Everything was as described and the customer service is fantastic!
I was very thankful that I ran across the add for iMemories on FB. I have had a box with old videos that date back to 1991. I sent 22 videos in and was very excited that they were digitalized and I can view them on my computer, phone or tablet. To quote my son, "They are gold." As my husband passed away in October 2020, it is such a blessing to see and hear him on my videos. I have already recommended iMemories to family and friends.
You guys extracted video that was 21 years old. It happened to be video my best friend shot a few years before she passed away. Thank you!
Very efficient and fast! It's scary sending them away but iMemories takes the worry out of the process.
So happy with this service. So many lost treasures that had been just collecting dust in a box are now available to view and share.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.