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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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While a bit scary, shipping away irreplaceable home videos went flawlessly…. Now they are all digital and I paid for the year of cloud storage, because I still haven't found the time to go back through and trim them all down. I do have a few questions about that process, but so far the iMemories experience has been great!
IMemories was recommended by a friend and in turn I highly recommend them. I had old movies converted and was very pleased. Instructions were complete and very easy to follow. Turn around time was quick. Follow up email communication was thorough. Very positive experience!
Very pleased with service and cost. I had a 16mm reel converted and it is excellent. Thank you.
I was very pleased with the outcome and all of my questions and concerns were addressed. Very professional service and you are kept abreast of each step in the process. Definitely worth the expense for a lifetime of memories.
Great experience - couldn't have been easier. My family loves the access to all of our videos - just priceless
The whole experience from beginning to end was great! Imemories did a fantastic job and i am pleased with the results and sppeed in which they handled my memories.
I wasn't sure what to expect when I sent my old videos off to imemories. I WAS SKEPTICAL. BUT NOT ANYMORE! They were awesome. They really know what their doing when It comes to preserving your memories. Customer service was so polite, informative, and patient. Your memories will be in good hands.
I had been wanting to convert our VHS tapes to digital for a long time. When I saw the facebook ad, I decided I was going to quit thinking about it and do it. We were very pleased with the customer service and also the product that we received. In fact, I am digging for more memories to send to Imemories for more of the same. I highly recommend this company, they are legit.
The videos I received have been a lovely trip down memory lane. I do feel that not all tapes/videos were converted, even tho' I paid for all to be done. I cannot clarify at this time, as I have not had a chance to compare.
I found this company and the way they do things confusing. I still do. Also I received about 3 videos that weren't mine and I have at least 2 videos that I don't see that I am pretty sure I sent. Also I haven't had time to check but seems like I received back fewer than I sent, but also they packed more efficiently so I am not really sure. Some videos that I could play and hear the sound fine came back and there was breaking up of the sound in the videos. So I thought they cleaned these videos up if they could and enhance them I really didn't notice that. But maybe I confused what they actually do. Regardless of all that I find their site confusing
Imemories did convert my home videos from video to digital quickly, and I was happy to pay $300 for this service. It was not disclosed to me until one week after my digitized videos had been transferred that I would only have 30 days total to view them unless I started paying an additional storage fee. I must have missed the small print, but it was not prominent when I made this purchase. I will now need to make an additional $50 purchase of a thumb drive or pay a monthly or yearly fee. I wanted others to know before they make their initial purchase what to be prepared for.
Thanks for doing this; you brought back great memories.
I sent 720 photos to iMemories. They scanned all of them and I was able to download the photos to my devices. The quality of the scans is excellent. They returned my originals to me in perfect condition. What a huge task completed! What a huge relief! I am very happy with this company. I would definitely use them again!
The service was very fast and user friendly. I would recommend IMemories to anyone!
I sent 8mm tapes, VHS tapes, and disc to iMemories to convert digitally. It was amazing to see them appear on-line and we downloaded them easily. Some of these 8mm were 50 years old. I received the tapes and discs back in a timely manner. Don't hesitate to trust them cause I am impressed.
I appreciate the professional and efficient conversion
Everything went very smoothly. As scarey as it was i put the photos in the mail and got them returned with no problems. So I have actually got a second batch headed your way. Now it is up to me to figure out how to manipulate the information. I actually have pictures on a couple different platforms now. I want to combine them all, delete duplicates, label, sort and get them all organized.
Most of what I sent them were 8mm tapes so the quality was very good when they converted them. Because I had no way to view anything before I sent it in, I sent in several tapes that I really didn't even want once I saw them so that is an expensive mistake but I don't know how to avoid it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kimberly, We appreciate the feedback you've provided here. We do try to make all options clear in the booklet that comes with the SafeShip Kit, and listing information in the cart at checkout. We offer free downloads during the 30 days so it is easy to backup all media without any additional cost necessary. Getting a physical product like a drive or DVDs is additional, after the 30 days our subscription is optional for long term access and storage. If you need any assistance we can absolutely extend account access or help with downloads at 1(800)845-7986 Monday-Friday 7AM-6PM PST.