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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Most photos were as expected. However, I was hoping for a better result on some even though the originals were turning a brownish color. I have scanned and edited similiar photos with similar results unless I spent a lot of time on each photo.
This was a great experience and can not wait to send in more. The company does just what they say they will do and are very helpful with a phone call to answer any questions. It is so awesome now to look at our lives growing up, that we have not seen in 50 years, on the 55" T. V screen. Thank You IMemories!
Jennifer Henderson,
Sacramento, CA
Highly recommend this service, the videos were digitized clearly and were a joy to see once again.
It was easy. I just sent the photos; they did the work.
Professional and very caring that my memories were correct
I sent in about six items of different media. They were very old, some are kind of dark, but we are thrilled to have anything from them. They have been in storage for many years. I memories did a great job saving and restoring. We have many more to do and will continue to use i memories. Very happy customer.
Easy and amazing, the whole process was very easy and I got all my originals back safe
You did a fantastic job on my videos I cried watching my daughters as they were growing up I just sent you another box of videos thank you
Danielle was so very pleasant, patient with all my questions and learning and smiles. You are a very lucky company to have such a truly wonderful employee! Not only was she great with me, she was great for you!
I'm very pleased to finally know what are on these Beta tapes. Thanks for converting for me. Since some of them are of poor quality (due to age), I'm trying to figure out which ones I want to keep.
Can I do portions from various tapes and put them on one CD?
Awesome. Such a wonderful experience with imemories.
The iMemories process is simple. The company even provided a shipping label for my first shipment. They divided my tapes into segments, varying in length from about 4 minutes to about 17. I am not sure what logic was used for that, but I did not find anything too objectionable. I was surprised when a few days after my digitized tapes appeared on iMemories web site, they emailed me saying that the videos will be deleted, unless I pay for storage in perpetuity (the fees are pretty hefty) or download them and store them myself. They do give you a month to make the decision, but this strategy was not made clear initially. Overall, I am happy with the quality and promptness of the conversion; just wish I knew about having to pay for storage and sharing capabilities.
I couldn't be happier having these memories I have not been able to view in many years
Overall experience was great! I would suggest more "direct" communication on their part. It's very nerve wracking to know your precious videos are in someone else's hands. Direct updates would help ease concerns.
Great experience from start to finish. From the initial box delivery, emails, payment, returned product, really well done.
I am so happy that I did this, the memories are very important to me, and i memories did an amazing job
So happy with my experience with iMemories, wonderful way to keep photos etc in great order, hope to add more in the future..
Wonderful to watch 50 year old Super8 video tapes that were stored in a box for years and years!
I wanted to delete some footage in the middle of a video, I phoned customer service and reached someone quickly and was walked through the process. I was surprised how easy it was, and the helpful person on the line. Highly recommend this company.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.