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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
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Maryland
1 review
0 helpful votes
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Las Vegas
April 8, 2022

Great as always. Thank You… I appreciate the quickness of your service and follow up.

Date of experience: April 8, 2022
New Hampshire
1 review
0 helpful votes
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Excellent service
April 8, 2022

My shipping box arrived a week after I started the process. I sent 8mm, Super 8 and some 1940s/50s film that had been stored in a box in the attic for 40 years. I also sent some VCR and mini VCR tapes. I was surprised at how quickly everything was processed. I was able to view some digitized content after only one week. Even broken film was processed- I was impressed. The older films were grainy, but that was more a function of the age of the film rather than the processing, I believe. It's definitely a pricey endeavor if you have many films, but was worth it to me and my family. Without this process, priceless moments would have been lost forever. I can, now, share these memories with family and friends!

Date of experience: April 8, 2022
Pennsylvania
1 review
0 helpful votes
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Kids
April 8, 2022

Wonderful. So good to see my memories once again! So good

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
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Received order
April 8, 2022

Great service, great fast shipping in a timely mater. Everything was packaged nicely!

Date of experience: April 8, 2022
Pennsylvania
2 reviews
0 helpful votes
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Most excellent!
April 8, 2022

Convert all my father's 8mm vids of the family when we were kids. They were his prize possessions. They digitized beautifully, and his 8mm reels returned undamaged. Wish we did this when he was alive. So glad I had this done, now everyone in the family has copies. Highly suggest getting your memories converted.

Date of experience: April 8, 2022
New Mexico
4 reviews
0 helpful votes
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All Went Well
April 7, 2022

I cannot describe the feelings that hit seeing my kids as little ones converted from VHS to digital from 1986. My daughter was a baby and my son was 5 in the videos. My son is now 40 and daughter is 35. I didn't even know if they were any good or not. I am so happy I did this. Yes, they had degraded some but so worth it to even try to get them converted. I may start on pictures soon as they are also a mess! I would highly recommend you try this company!

Date of experience: April 7, 2022
Mississippi
1 review
0 helpful votes
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Imemories
April 7, 2022

I would use this company again and again. Very happy with my digital memories!

Date of experience: April 7, 2022
Arizona
1 review
0 helpful votes
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Perfect
April 7, 2022

Transferred to digital and was able to download to my computer and to a usb jump drive.

Date of experience: April 7, 2022
Texas
1 review
2 helpful votes
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IMemories first time experience
April 7, 2022

This was my first time to send my tapes off for conversion. The process was so simple! Then when I got the link to view them I was overcome with joy to watch them as I had never watched them before. Twenty years ago footage that brought my loved ones back to life! Tears shed for sure but definite joy as well! Would definitely recommend this service and in fact, I already have been telling people about it!

Date of experience: April 7, 2022
Utah
1 review
0 helpful votes
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Precious memories
April 7, 2022

I think I was a little disappointed that the VHS movies are a little fuzzy, but maybe that is to be expected. But I was happy that there is a company that can convert them so that I don't lose those precious memories.

Date of experience: April 7, 2022
Michigan
1 review
0 helpful votes
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Great Experience!
April 7, 2022

I sent iMemories a bunch of film/vhs tapes after the passing of my father and they were able to convert them to a digital format and give me access to so many memories growing up. If I can offer once piece of advice to someone looking to acquire this service it is to not wait until you lose someone to get these memories back. I would have loved to sit down with my Dad and watch these and figure out what was happening in most of the silent films he had from serving in Vietnam and when he was young. Thanks to iMemories, I know have these forever and can share them with everyone.

Date of experience: April 7, 2022
Kentucky
2 reviews
0 helpful votes
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Hooray!
April 7, 2022

Sent all of our family VHS tapes and DVD's that we have made of events over the years and iMemories put them all on their website for Storage. Best thing we ever did! Instead of having cabinets and boxes full of memories we can't watch, we have them easily accessible from our phones or computer. We watch them all the time! It's brought us so much fun! Thankyou!

Date of experience: April 7, 2022
Michigan
1 review
0 helpful votes
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8mM films
April 7, 2022

IMemories did a great job converting my old family film over to digital for me view.

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Brings Back all the Memories
April 7, 2022

Iv had a awesome experience with Imemories, they put all my old VHS tapes on digital and I can watch them now anytime I want to

Date of experience: April 7, 2022
Wisconsin
1 review
0 helpful votes
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Great job.
April 7, 2022

I can't believe how easy the whole process was from beginning to end.
Great job!
Thanks!

Date of experience: April 7, 2022
Brazil
1 review
0 helpful votes
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Back in the past
April 7, 2022

It was great to be able to watch again those videos from a long time ago. The process was easy and quick.

Date of experience: April 7, 2022
Virginia
1 review
0 helpful votes
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Pleased with iMemories service
April 6, 2022

IMemories' system is very well organized and their customer service representatives are excellent. I encountered only two problems: (1) seemed like color enhancement might have made some slides a tad more difficult to see, but this is probably debatable (2) I had prepared our family slides by grouping them and then further ordering them by number. The digitizing maintained my groupings but ignored my numbered ordering of the pictures. My prep work wore me out, so I've left the slides grouped but not ordered within each group. I guess a computer savvy person with nothing else to do could re-organize the slides on line, but I'm not one of those people. I decided the groupings were sufficient and the random presentation within the groupings was sort of interesting. Lastly, whenever I had a question, iMemories' customer service representatives were knowledgeable, patient, and respectful in helping me. Simply put, they are the best group of customer service reps I think I've ever encountered.

Date of experience: April 6, 2022
Minnesota
1 review
0 helpful votes
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Great Experience
April 6, 2022

I had a great experience all around. My biggest complaint is that it was very tricky trying to arrange all of my videos. I had lots of trouble testing to choose the file to love and even scrolling up and down on the page created difficulties. I could not use the scroll bar at all; I had to use the up and down arrow on the keyboard. When I tried to select a video, it would highlight several at once and made it challenging to organize them. But the rest of my experience was excellent.

Date of experience: April 6, 2022
West Virginia
1 review
0 helpful votes
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Everything went well
April 5, 2022

Good communication, quick turn around an all around simple process.

Date of experience: April 5, 2022
Florida
2 reviews
0 helpful votes
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I found a treasure to share!
April 5, 2022

I had my first round of VHS tapes converted to digital on iMemories and am 1000% pleased with the process and outcome. I can share with anyone and it's affordable enough to keep them online forEVER! Just sent another six off and will follow with 8mm reels next.

Date of experience: April 5, 2022