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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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Hawaii
1 review
0 helpful votes
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Slide Transfer
June 15, 2022

I am not online nor do I have an email I am using a family member

Date of experience: May 16, 2022
Kentucky
2 reviews
1 helpful vote
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Nice looking back
May 16, 2022

All the videos were ready pretty quick. The transfer was awesome. I received my originals back in a timely manner.

Date of experience: May 16, 2022
Washington
1 review
0 helpful votes
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Memories saved!
May 16, 2022

So glad to have these saved! Now I dont have to haul all these old tapes around forever

Date of experience: May 16, 2022
Arizona
1 review
0 helpful votes
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Priceless
May 16, 2022

Having these videos has brought so much joy to our family. We have loved reliving old memories with our family and our grandkids have loved seeing their parents when they were kids. It has been such a gift to introduce members of our family who have passed on to our grandkids. The quality of the videos has been great and the turnaround time is excellent. The price is very reasonable for the value you get in return - priceless! I highly recommend iMemories and can assure you that your precious articles from the past are in good hands.

Date of experience: May 16, 2022
Ohio
1 review
1 helpful vote
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IMemories made it easy to once again view family videos that hadn't been seen for decades. Our adult children were excited when I told them we converting to digital and they couldn't wait to onnce again celebrate milestone experiences from birthdays and holidays to college graduations and special occasions. IMemories made the shipping process simple and flawless. Videos were converted to digital and began being posted on line within days after shipping the videos. Special attention was given to those tapes which needed TLC in the conversion process. Originals were returned as soon as the conversion process was completed. I would strongly recommend this great service to anyone who has been procrastinating about converting their video memories before their video tapes and old movies are damaged or lost forever!

Date of experience: May 16, 2022
Minnesota
1 review
0 helpful votes
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5 Star
May 15, 2022

It's easy and fast turnaround time.
I have some more photos and videos that I
Sent.

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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I was so happy to see my old videos and so many memories unlocked!

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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Happy
May 15, 2022

Easy to send. The site was clear. Received my materials back unharmed.

Date of experience: May 15, 2022
Michigan
1 review
0 helpful votes
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Happy
May 15, 2022

I have been very pleased with the work you have done converting my old VCR's so I can again watch them and share them with my family members.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Impressed!
May 15, 2022

The children were really excited to see their old videos!

Date of experience: May 15, 2022
Pennsylvania
1 review
0 helpful votes
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5 stars
May 14, 2022

I have not yet transferred it to my computer, however, I have watched it.

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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Good job
May 14, 2022

WE all love having our slides, etc on digital access, it's been a great experience. We've done this twice already, it's great!

Date of experience: May 14, 2022
Minnesota
1 review
0 helpful votes
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Excellent Service
May 14, 2022

I had 15 8mm tapes and 150 slides to digitize. All were done with speed and quality. I downloaded them and stored them in multiple places in my home and online for anytime access. I'm very happy with the service I received from imemories!

Date of experience: May 14, 2022
Florida
1 review
1 helpful vote
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Great job
May 14, 2022

Enjoyed my slides conversion, they were taken in the 1960 s and therefore not terribly clear. But i will try to brighten then up in my photo app.

Date of experience: May 14, 2022
Georgia
1 review
0 helpful votes
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What took me so long
May 14, 2022

Despite knowing there were studios to take my vcr cam corded videos and photos to, my experience with memories was So easy and convenient. The turn over time was fast and being able to view at any time in my phone or laptop is incredibly fun. Thank you Imemoriea

Date of experience: May 14, 2022
Minnesota
1 review
0 helpful votes
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Timely
May 13, 2022

The order was received and returned in the time frame stated. I thought I would be receiving a video of the photos put together so I was disappointed that I did not.

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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It was convenient, the turn around time was faster than expected.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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It worked! It was so easy. They sent me a box to send the reel-to-reel movies in. I dropped it off at Fedex with the pre-printed label. Then I received an email that my movies were ready to view on the website. I went and watched them! A little later, I got my original reel-to-reel movies back in the mail. It's great.

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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Great product
May 13, 2022

Highly satisfied will use again. Highly recommend to friends and family.

Date of experience: May 13, 2022
Wisconsin
1 review
2 helpful votes
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Helpful staff
May 13, 2022

Really liked quick response to phone calls and emails. Also great instructions for how to ship and mail. I think the quality of iMemories scanned results is wonderful! I never thought we would be able to save anything off of 35 year old VHS tapes. Wow!
Using the cloud storage was tricky for me. Moving files to download often locked up my computer, but then thankfully I'd receive an email telling me the files were ready.
Overall you have an efficient, talented system and staff. I will be sending another order in soon. Thanks much, Happy customer

Date of experience: May 13, 2022