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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I thought when I paid over $100.00 for 2 items that would include my videos being able to be viewed forever but now I have to order a DVD or disc drive to save my videos. And pat $9.99 each plus $12.99 for shipping. I have about 50 more videos to convert but I can not do it with imemories because it cost way too much.
Great way to get all of the family videos put in a digital format! Kids loved it!
I'm happy with the quality of work that I paid for. I'm also happy how quick it was to get the box to send my pictures in as well as how speedy it was to get them back. Overall, I'm impressed with this company and I'd use them again.
Quick and easy to do! Family loved the digital videos!
My experience was great for a first time experience. I am now just trying to figure out how to move forward with being able to have access to my videos in the future. I need to call to speak to someone to see exactly what my options are.
Unexpected subscription charges. I was not aware that in order to continue to access the recordings from the cloud, you had to pay a monthly or annual fee.
Overall, I am pleased with iMemories. The digital copies are very good, even the tapes that had previously be labeled "unable to convert." We successfully downloaded the digital copies to our desktop computer at home. As a backup, I also ordered a USB device with the photos and video, but when it arrived neither of our desktop computers were able to read the contents. I have since returned the device, and I'm waiting for an explanation for its problem and also a USB that will work. The process of the transfer--sending the slides/tapes, checking on the progress of the transfer, and the return of the original material--was very simple and efficient.
Converting was easy. Importing, was a little difficult but the help line was very patient with me. All smiles now.
I decided that it was time to view videos that I have had in my closet for a zillion years! I sent in 60 to start and have received all of them back and can view them anytime I want. I really had no idea how much the cost would be and with the 25% coupon, I was pleasantly surprised since I didn't even ask my husbands permission thinking it would be like buying a car It was more like a new wardrobe which I needed! I need to see my kids when they were babies and they do too! I decided to buy the subscription because it is going to take me months to look at them, rename and get them in order. Just days ago, I boxed up the last 70 videos in my closet and sent to iMemories. Soon I will have all the videos I've ever taken able to view and share. Sharing is easy too. Granted, some of my videos are of poor quality and I would suggest some sort of discount for obvious videos that I might just toss but, it is what it is. How would I have any idea what is on them if I didn't get them converted. There is someone always available to talk to and I call for any reason haha The only negative is finding the time to view everything! I'm so happy there is a company that will do this and I highly recommend iMemories.
Thank you for the pictures and videos. I haven't actually watched them all yet but will. I am please with what I saw. I will be sending in more pictures and videos for you to convert.
Thanks!
Very good service however, I feel like it was not clear that you would pay a large sum of money to get your memories converted and then they would charge you monthly in order to keep viewing them? Kind of messed up I paid over $600 dollars and now I am getting notifications that the viewership is going to expire?
I am very pleased with this company. I wanted a slide show done with music and they were unable to do that and I called and requested my money back and they were very understanding and gladly refunded my money. They were able to put all my vhs tapes onto DVD and me and my family has enjoyed watching them! Kinda pricy but I think you can't put a price on memories! I will be sending more videos in!
The box shipped to me as stated and was easy to return for processing. My expectation was that I would receive a preview prior to purchase. Unfortunately, my videos sent were not all labeled correctly and I had no way to view them, so I ended up paying for a lot of digital videos that I didn't really need at this time. Also, I thought that I would have access to the digital transfer indefinite and I keep receiving emails that I have to purchase a plan within a certain time and my videos will no longer be accessible. Apparently, there was fine print that I missed. This was not what I expected. I spent more than I wanted to. The quality from some of the tapes and videos are awful as well. I just had higher expectations of the outcome of the service.
I love love Imemories and was so surprised to see some of the footage I had not seen in over 50 years. Was very very surpised to see the footage of my wedding which was 50yrs ago and it was extra special since my soulmate has passed. THe other footage were so priceless to see my siblings as children and my parents so young. I plan on sending more film to be reprocessed on your sight. Thank you very much... such treasures!
I am very happy with the photos that were saved. I do have some concerns with the quality of the videos though. Some were quite degraded, not sure if there was an issue with the tapes or if it was something else, but the quality is much less clear than in the original.
My VHS tapes were digitized as promised. I did find the expensive "shipping box" purchase option confusing, as one doesn't need to buy a box from iMemories. After calling their customer service #, I got clarification. The service is a bit pricey, but I couldn't find anyone local to do this conversion. And, I couldn't find anything cheaper online. I would use them again.
As always i was very happy, i'm not going to rattle on and on. I said i was very happy. If i'm required to give an in detail commit this will be my last
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members