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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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This is my second order with iMemories and each time it's been a great experience. The tapes were digitized far sooner than I expected and all came back safely. It's so convenient to finally have my home movies collected in one place where they are just a click away.
The young man in the movies was the father of those 3 young children -he fathered one more son before he died of brain cancer from exposure to agent orange. His children were able to see him and hear his voice-an unforgettable gift for them since they were 9, 6, 5 & 18 mo when he died.
I can never thank you enough for giving them that experience-IMemories is absolutely amazing!
The ease of the process is key. Fast and dependable. I really appreciate the customer service. Whenever I have a question, the person at the other end of the phone is consistently friendly, helpful, and supportive.
We found smoked up VCR tapes after we lost our home to fire. I just knew they were not salvageable but to my surprise all except 2 could be transferred!
Quick and accurate. This experience allowed me to share family memories with many cousins to add to their collections.
Everything turned out great just as before. I love viewing my old photos :)
We had so many old photos never looked at and now we can enjoy & access old family photos right on our phones
I have used iMemories twice now. It's easy and the turn around is pretty quick too. I can't believe they were able to download 8mm film from 1948! My family thoroughly enjoyed seeing these films we've never seen before. I've had VHS and DVD done too. IMemories is great company! I like how they keep in touch via email every step of the way. The website is easy to use and to view. Thank you, thank you,
There was a problem with one of the DVD's but I called, they had me send it back and you fixed the problem. Thank you very much, Debby Abell
Was pleasantly surprised by the results of the digital files. Also, the overall process was flawless!
The process of preserving our video memories was very easy and the digital upload from iMemories was done quickly.
My moms reels were from 1934-1963 and the results were amazing. I'm so happy I did this for her.
I received my digital family videos, and have been able to share them with my children. Thanks again!
A real blessing to go back in time, my son is 17 now and was able to see how he was cared for when he was born and after.
It was simple with a quick turnaround. I now have a digital format that will last forever that I can share with others. Well worth it!
I thoroughly enjoyed my experience with iMemories--from the promptness, end product and communication of the status along the way! IMemories returned my originals in a secure package and advised of the status of the delivery. Great job!
The work was done. My last step was To find someone so imemories who I could pay in cash to consolidate the videos into one continuos video. I also want background music applied to all videos. I think this was a simple, straightforward request. I got stiff armed by the person I spoke with. Disappointing!
Mailed in our videos and quickly received the digital copies and the hard copies were in the mail soon thereafter.
I've been meaning to have my old (30+ years old) VHS tapes digitized so I could still access family treasures. I ordered the box and then had the (wrong!) idea that almost all of my tapes had some TV or commercial copyrighted data on them and they would not be put into digital format because of this. Lucky for me this company has a gal named Tracie who called to see if I was having any problems sending my tapes. She told me they do take tapes with copyrighted data but just copy the "home movie" portions! I was thrilled and when I got to see my Mom come in the door smiling and happy I cried tears of joy. She died 30 years ago and to see and hear her was a beautiful gift. Thankyou and I will now send in more!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.