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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The wife and I are very pleased. Thank you for your response.
My experience was excellent, I have used this service twice and they did a great job on both occasions. Once they received my tapes, the actual process took less than expected plus customer service is very professional which is rare these days. I am very grateful I found iMemories!
My memories were restored in a timely manner. I have the one video of my brother which was 50 years old and I'm so happy it was still salvageable. I would definitely recommend imemories
It was quick and easy. My wife loved her mother's day gift of all our videos of our family that we have not seen in 20 years.
Sent in a variety of slides, VHS tapes, etc...
Seeing all these wonderful memories again was awesome!
Sharing them with family was easy and very much appreciated!
I had trouble with some of my videos. IMemories reprocessed all of them quickly and worked to extract the sound from them.
Such an amazing experience, seeing my memories again was so refreshing! To remember us to live again!
I was skeptical, but I am so glad I got my old home videos converted. IMemories was so helpful and did a great job! They were fast and kept me updated throughout the whole process.
OUTSTANDING. SO THANKFUL WE HAVE PRESERVED MANY OF OUR FAMILIES MEMORIES. WILL DEFINITELY BE SENDING MORE TO VE DONE.
Received the download quickly, no problems downloading videos, excellent quality videos
My dad passed away 18 years ago, it was nice to hear his voice. Also video clips that I had forgotten about. True treasure.
I was very pleased how my videos were made into categories for each tape.
No problems. Everything was perfect! Thanks iMemories, I will be ordering another kit soon to save more pictures and videos. Great Experience!
Imemories sent me a prepaid shipping label. I sent my dvds. They sent me an email letting me know they had gotten them. A couple of days later i received another email informing me that they started the process. They kept me informed, which i really liked. The whole process was great. I'm ready to send some more dvds. I would like another prepaid label, but i don't know if I'll get it.
I was contacted the entire time, letting me know when they received and when they shipped back to me, with complete tracking info. I had an occasion where I needed to call, and customer service was fabulous! Thank you for saving my memories
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.