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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews

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Illinois
2 reviews
1 helpful vote
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Well done
June 10, 2022

I love the ease of this process and being able protect and share my memories with my family.

Date of experience: June 10, 2022
Sarah F. — iMemories Rep
over a year old

We’re very happy to hear that we met your expectations! We appreciate the feedback and would love to work with you again.

Colorado
1 review
0 helpful votes
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Excellent Experience
June 10, 2022

The whole process is streamlined and quick. I'm enjoying being able to view memories and events long gone. Imemories gave those back to me!

Date of experience: June 10, 2022
Sarah F. — iMemories Rep
over a year old

We always enjoy hearing what our customers have to say! Your feedback is appreciated, and we hope to be of help again soon!

Washington
2 reviews
0 helpful votes
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Worth it
June 10, 2022

Easy to use, received my memories online and the originals back quickly.

Date of experience: June 10, 2022
Sarah F. — iMemories Rep
over a year old

Thank you for the great review! We are happy to hear it!

Georgia
1 review
0 helpful votes
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Accessible memories!
June 10, 2022

I love having my decades old memories accessible and available to share. It's been delightful going down memory lane. I'm planning a big surprise for my husband on Father's Day!

Date of experience: June 10, 2022
Sarah F. — iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. We appreciate the feedback and would love to work with you again.

Idaho
1 review
0 helpful votes
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Awesome!
June 9, 2022

I loved how super easy this process was and the return of the digital items was faster than I expected. I like the option of saving the digital files to my computer also.

Date of experience: June 9, 2022
Sarah F. — iMemories Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Nebraska
1 review
0 helpful votes
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Quick and excellent
June 9, 2022

The process was so easy, quick. Along with excellent service.

Date of experience: June 9, 2022
Sarah F. — iMemories Rep
over a year old

Thank you for taking the time to share your experience, we so appreciate it!

Wisconsin
1 review
0 helpful votes
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Great job!
June 9, 2022

Very happy they way they all turned out. Some tapes were over 30 years old. I would highly recommend iMemories to anyone!

Date of experience: June 9, 2022
Sarah F. — iMemories Rep
over a year old

We appreciate the recommendation! Thank you for sharing your experience!

Connecticut
1 review
0 helpful votes
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Memories for a lifetime
June 9, 2022

Honestly, I was scared to send my precious memories but I also knew I would not be able to enjoy them in old media. Thank you for keeping my valuable videos safe and letting me know each step of the way that they were received, digitized and sent back. I've recommended you to everyone I know!

Date of experience: June 9, 2022
Sarah F. — iMemories Rep
over a year old

We are so happy that you enjoyed your experience with us! We appreciate the recommendation! Thank you for sharing your experience!

Georgia
2 reviews
0 helpful votes
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Memories Forever
June 9, 2022

Priceless memories to enjoy in years to come. Everything came back clear and digital for use.

Date of experience: June 9, 2022
Sarah F. — iMemories Rep
over a year old

We’re thrilled that you were satisfied with our services. Your feedback is appreciated and we hope to be of help again soon!

Washington
1 review
0 helpful votes
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Family DVD's
June 8, 2022

I was very happy with iMemories. They made it easy to send in my VHS tapes. I loved how they put the recordings online to see and edit. It was really easy and quick. I am definitely going to use them again. Thank you!

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Utah
1 review
0 helpful votes
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Perfect
June 8, 2022

I had a ton of black and white pictures from the 1950s and they were scanned and were perfect. This is the second time I used imemories. Will use again if needed. I recommend

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Texas
1 review
0 helpful votes
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Overall experience
June 8, 2022

Very easy to understand process and service was very quick

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

We’re very happy to hear that we met your expectations! Thank You!

Colorado
1 review
0 helpful votes
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Happy customer
June 8, 2022

My tapes were digitized and accessible very quickly. I was able to view, download and order additional dvd's. I am very happy with the results.

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

We are happy to hear it! Thank you for taking the time to leave a review!

Virginia
1 review
0 helpful votes
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Excellent service and turnaround. I could not be more pleased.

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

Many thanks for taking the time to share your feedback with us.

Colorado
1 review
0 helpful votes
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Great service
June 8, 2022

Very fast and easy to communicate with will use then for all my old films.

Date of experience: June 8, 2022
Sarah F. — iMemories Rep
over a year old

Thank you for the great review! We are happy to hear it!

District of Columbia
1 review
0 helpful votes
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Good times
June 7, 2022

Was so nice to see people on those films that now passed. Enjoyed it immensely.

Date of experience: June 7, 2022
Sarah F. — iMemories Rep
over a year old

Thank you for trusting us with your precious family memories. We are so happy that you enjoyed your experience with us!

California
1 review
0 helpful votes
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Good service and fast delivery
June 7, 2022

The experience was good. Nothing to complain about at all. The price is reasonable and I got my videos saved. Thank you!

Date of experience: June 7, 2022
Sarah F. — iMemories Rep
over a year old

We are happy to hear it! Thank you for taking the time to leave a review!

Oregon
2 reviews
0 helpful votes
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Very happy
June 6, 2022

So smooth and quick, spoke with customer service on phone as I had a question, so helpful and friendly, appreciate so much

Date of experience: June 6, 2022
Sarah F. — iMemories Rep
over a year old

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

Massachusetts
1 review
0 helpful votes
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Awesome
June 6, 2022

You have only 5 stars, but I would give more. IMemories was able to digitize my VHS tape, and I got a video which I couldn't watch for many years.
Thank you so much guys for your excellent job.
Highly recommended.

Date of experience: June 6, 2022
Sarah F. — iMemories Rep
over a year old

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

North Carolina
1 review
0 helpful votes
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You did it again
June 6, 2022

You did it again, another job well done. I've received my videos and you did an amazing job. I will be using you in the near future. Keep up the good wok.

Date of experience: June 6, 2022
Sarah F. — iMemories Rep
over a year old

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!