On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Extremely easy. I am happy I now have the ability to relive and share the memories with my children on the other side of the camera. ThankYou
I am in Alaska and have barely had time to watch them.
I need more time.
I have been with you about 2+ years (lots of items to digitalize!). I love the price and quality of your transfers, to digital from 25 year-old videos to home movie reels from the 40s and 50s. Your speed is wonderful, considering the amount of product I have sent your way. It is like Christmas to get the email that says 'something has been uploaded', love it! Keep up the good work, iMemories is the best resource going!
I was so afraid of deterioration of all of my VHS tapes from when my kids were little! I now have them all on digital so that my family can watch them whenever they are feeling nostalgic!
I was skeptical about sending my twenty 8mm reels, and twenty 8mm cassettes to any company. I called four companies to get some kind of comfort that my tapes would be handled in a manner that would give me the confidence to do business with them. After I spoke to a customer service rep from imemories, I immediately knew they were the perfect option. As it turned out, I made the correct decision. There was constant contact with them at every step of the way. They could not have done a better job and I would strongly recommend them to anyone needing this service.
Sent in a load of old VHS and mini VHS tapes. I had no way to play them so didn't really know what I was sending. It was SOOO much fun to watch the videos with our kids once they were uploaded. And all my tapes came back in perfect shape. Would definitely recommend!
What a great experience, being able to see movies that were filmed on VHS to DVD for the first time in 27 years. My Daughters wedding, seeing friends and family that are no longer with us was so sad but also such a joy,
I thought my memories were lost forever, i was about to throw my old dvds in the trash, thank you i memories, amazing experience it was done so fast, thank you
Thank you for sharing your experience, and trusting us with such precious memories. We appreciate your business and value your feedback!
Very easy to do this -- I had been putting this off for years!
We’re delighted to hear about your recent experience with us! We're glad we could be of service!
No issues, went exactly as planned. The hardest part was me getting things ready to mail in the first place.
Thank you! We appreciate your business and value your feedback!
Quick and responsive. I was always aware on the progress and status of my order.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Delivered as expected and helped preserve memories.
We appreciate the great review and look forward to working with you again soon!
I'm not sure if it was the age of our VHS tapes or not, but most of the digital copies aren't very clear.
Conversation to digital was great old movies are able to be viewed now
We appreciate the fantastic review and are glad we could be of service!
Great experience and easy to work with!
Really quick turnaround, thanks!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated and we hope to be of help again soon!
Thorough, simple, and so convenient! We were grateful for the follow up phone call once our order was submitted online to ensure we had all of our questions answered, and loved how easy the process was from start to finish!
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES GREAT EXPERIENCE FAST NO ISSUES
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!
El servicio es excelente y súper rápido. En definitiva lo volvería a usar
Our videos were converted to digital and I can't believe how quickly it was done.
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
They came out so good I may not wait for Christmas to give them their presents.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We’re delighted to hear about your recent experience with us! Thank you for trusting us with such precious memories.