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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Great customer service! This is a great company to work with, very organized, prompt, helpful, great product.
I highly recommend iMemories! I will use them for any future projects. I have used another company in the past and they were horrible. I was very nervous about having prints converted to digital and going through that horrible experience again but iMemories made it very easy and their customer service group is awesome!
Very pleased with the professionalism and video and results.
Many of my VHS tapes were in bad shape and I wasnt sure if they could be salvaged.
All the videos came out excellent. So glad I did this to save all those priceless memories.
IMemories did a great job converting my reel-to-reel tapes, slides, and VCR tapes. The converted files turned out great! And they were very fast to turn my request around, as I had over 140 pieces sent.
I received my order and the videos are fabulous! I should have done this sooner and I will be sending more soon. Thank you!
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Very good!
The instructions for downloading were not very clear but I figured it out
I love it was very clear and I can watch it whenever I want to well worth the money!
We are so happy that you enjoyed your experience with us! We look forward to working with you again!
We had tried a different company who digitizes old VHS and Super 8 films and were very unhappy with them. They took nearly four months to get the work done and when it was complete, the product was so so. IMemories was so much better; they did a great job of keeping us informed of the status of our job and turned it around in about 48 hours once they received our films (27 in all). The quality was better than we expected since some of the VHS tapes were 25 years old (or older). What was really nice was that if we sent them an old VHS tape with perhaps 5 or 6 or 7 different clips on them, when they put the albums up online, they broke them all down, so it was so much easier to figure out each segment. We were able to put together a nice compilation for each of our children and eliminate the poor filming we did. We'll definitely use them again (in fact, we already have) and would highly recommend using them to save your old films and memories.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
As advertised. I appreciate that they used the titles I had on the labels. All seems good! I downloaded them to a USB flash drive, but not sure why I get a message about loading a set disc? But I viewed a couple of them and they seem fine.
We’re delighted to hear about your recent experience with us! We appreciate your business and hope to see you again soon!
Excellent. No need to say more. I don't have 50 words
Thank you! We appreciate your business and value your feedback!
Your customer service is exceptional.
Very excellent in every aspect from beginning to completion of my order.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
What a wonderful service! Quick, easy, and reasonably priced! Love walking down memory lane with these old family videos! Thanks for offering this awesome service!
The employees at iMemories will love to read the kind words you left about their service! Thank you for the feedback!
Got to see my Dad when he was a kid and my Grandparents who have since passed on. Was amazing to hear my Grandads Scottish accent again! So happy I did this.
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!
I submitted my videos and w/in 1 week all of them had been digitized. I am so happy they were able to preserve my beautiful memories. They're PRICELESS!
We are so happy that you enjoyed your experience with us! Thank you for trusting us with such precious memories.
The whole process was seamless and extrememly efficient! I felt the whole time that I could trust imemories with my priceless photos :)
Wonderful experience. Everything turned out perfect. It was easy and fast and reasonable.
I'm very satisfied with iMemories. Shipping was easy, the transfer of my VHS and 8mm tapes was fast and easily accessible online. I would definitely recommend their services.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We really appreciate your detailed review and the fact that you took the time to provide this valuable feedback!