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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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California
1 review
0 helpful votes
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Awesome!
June 30, 2022

So wonderful to see my relatives who have passed on video

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Movies and tapes
June 30, 2022

Very well pleased with converting the movies and tapes, but being 81 years old I'm not that experienced on getting
Them off my computer. I thought they would come back on disk or something I could put in my machine and look at.

Sharon

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Excellent service & delivery
June 30, 2022

Very pleased with the service & getting ready to send more pics to digitize next week

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Chorus Shows and Contests
June 30, 2022

Process is easy. Quality is great. Service as described.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Family memories
June 30, 2022

This was a terrific experience. We had a bunch of old videos, mostly when the kids were young, but had no way to look at them. Now we all can access and watch them easily. My wife and I love them, and so do the (now adult) kids. It couldn't have been simpler or more convenient.

Date of experience: June 30, 2022
Alabama
1 review
0 helpful votes
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Old photos
June 29, 2022

I Love how my Mom 's old photos turned out. They were so much better than what I thought they would be. I will be sending more photos in to iMemories.

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Not happy with the results
July 29, 2022

The resultion was really bad, gave them 2 video tapes and recieved 5 videos. All videos are mixed and Idk what part is first and no start

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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So happy with my video!
June 29, 2022

I was so happy to get my 25 year old wedding video digitally! I watched it they day I was notified it was ready! Thank you so much!

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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My memory of imemories
June 28, 2022

My daughter gifted me with the iMemories box. After filling it, mailing it was simple. I slide that large box right into the receptable. Soon after I received a notice that my box had been received and that it was being digitized. IMemories stayed in touch with me frequently. Once my memories were ready, it was great to be able to click on a link and see movies that we hadn't watched in years. I sent VHS tapes and 8mm cassettes. The idea of sitting through all those hours to find what was on each one was enough to encourage me to allow iMemories to do the hard work. I have been delighted to see decades melt away from our family as we watched those "growing up" memories and it was especially tender to see those members of our family who are no longer with us physically, talk and laugh again.

Date of experience: June 28, 2022
Hawaii
1 review
0 helpful votes
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Nice job
June 28, 2022

Seamless and efficient. Ready to do more soon. Works well

Date of experience: June 28, 2022
Colorado
1 review
0 helpful votes
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Final order review
July 26, 2022

Wish website was easier for preview and ordering. Expensive but worth it if you have few videos. Shipping was very good, ty

Date of experience: June 26, 2022
Colorado
1 review
0 helpful votes
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Very responsive customer service!
June 26, 2022

A pleasurable experience from start to end. The online account with my scanned photographs was easy to navigate, easy to download from. The scanned images were almost all of exceptional quality. I say "almost all" because a few (out 159) had some color balance issues. These issues are easy to fix in most editing tools however, and as I said it was only a few. I will continue using iMemories as I have a lot more to go.

Date of experience: June 26, 2022
Michigan
1 review
0 helpful votes
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Outstanding Service
June 25, 2022

Imemories has restored my family videos. Outstanding service from beginning to end. I sent them vhs reels that we had broken apart from the cases due to water damage from a flood. We are now able to watch a dvd of our lives 30 years ago. Exceptional service and care. Thank you!

Date of experience: June 25, 2022
Illinois
1 review
0 helpful votes
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Excellent Quality
June 25, 2022

I'm so happy to decided to go with iMemories! It was such an easy process. The communication was great. The quality of the videos was excellent. I've recommended iMemories to all my family and friends.

Date of experience: June 25, 2022
Arizona
1 review
0 helpful votes
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Family Fun
June 25, 2022

Very easy and a great way to save your old family memories.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Excellent
June 25, 2022

The delivery was quick and being able to download the video and share with others immediately is fantastic! Watching them as many times as you want is so great

Date of experience: June 25, 2022
Idaho
1 review
0 helpful votes
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Quick and Thorough
June 25, 2022

The entire process took about 2 weeks. Instructions were easy to follow. My videos were available on line within days after they received them. Good quality work.

Date of experience: June 25, 2022
Indiana
1 review
0 helpful votes
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Good quality, tedious
June 25, 2022

The quality of the digital was pretty good considering these were slides that were 50 years old. The process for downloading to my device was tedious. Overall, I am glad I did it.

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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Family
June 25, 2022

Super easy. Great service! Super fast! I highly recommend! I had lots of old photos and odd sizes and it was not a problem unlike other services that limit what they can scan.

Date of experience: June 25, 2022
Oregon
1 review
0 helpful votes
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Great
June 24, 2022

I recommend this company and experience often. Fast and efficient. The quality and clarity is great.

Date of experience: June 24, 2022