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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I received this as a gift, I believe it's a bit overpriced. I was disappointed to see that the quality of older films was exactly the same after conversion. I thought that there was supposed to be some editing to make the picture quality better? Apparently not.
Completely satisfied with the entire process! From the sending of packaging to pack up and send my media, to the communication along the way, and to the speed at which the media was processed. I was fine with the 2-3 week timeframe, but I think once received I had my media available in the portal within days. Great job!
Service was fast, efficient as described in the advertisement. Family enjoyed viewing the digital vhs tapes.
I was extremely happy with the films that were digitalized. Some of them were from the 1940s! I was able to share them with my 97 year old mother!
Love Brought back so many wonderful memories! I have definitely told others about iMemories! And will be sending more reels in again! Thank you for making memories come flooding back in a good way!
Enjoyed seeing the kids while they were small. I wish I understood more about how to share with family and friends.
This is my second time using this company. It's great to be able to view my old family movies online.
Very fast speedy! Very satisfied with everything. So glad I decided to do have my home videos digitized. The app is great.
Still trying to work with the videos - editing a far more difficult than I expected - am going to hiring at IT person to help
I thought when you purchased the videos to be put on digital format you kept them forever not that you had to buy a storage plan
Although this company converted my videos and photos in a prompt manner, it was hard to get to my account there. I had to reset my password each time I tried logging in, and it allowed me to use the same password each time. What's up with that?
Additionally, it seemed like the individual vhs tapes were divided into multiple videos with awkward cutoff points that created awkward beginnings for the next video. I am wondering now how I can edit and recombine a few of them to flow better.
I am very grateful, however, to have these films in a digital format.
Communication was way beyond what I expected as well as the product. I can't tell you how happy my family is with the outcome. Thank you iMemories!
My experience has been great! Customer service was wonderful the multiple times I called with questions both before and after I sent my media. Took only a couple weeks to receive all digital videos. Very easy to organize media on imemories website! Received my media back about a week after all downloads were complete! Great experience!
Very pleased with the end result. I was unsure how to edit, but called Customer Service, and was walked through the process while I was on-line. The CS rep was very patient and helpful.
Awesome service and a lot cheaper than your competitors. Thank you
I highly recommend imemories for anyone who wants to watch their old VHS tapes in digital format on any type of device I can go any where and watch or share my old home videos! Awesome service and it's very fast!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.