From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The turn around time was quick and download was easy. Very convenient way to deal with old video.
It was very easy to pack up videos in prepaid box. The app is convenient to view the videos. My videos were returned promptly.
We had our Wedding VHS recording converted by iMemories. It was the best thing for us as I have lost my father a year ago and seeing my wedding recordings of my loved ones who have passed and who are in their Senior years today was very emotional. Thank you iMemories for converting our VHS so we can see all of our Loved ones. You are awesome. Thank You!
I was hesitant to mail off our tapes in case they got lost, but they were treated with care, digitized, and quickly returned. Great service!
Both the personal services and the actual digital conversion services I received were excellent.
I do live the photos but being my first experience I probably won't use it again beyond the fact they overlooked my negatives
We enjoyed watching the videos we had converted. The problem we came across was that we were going to lose our access to the videos we paid for unless we paid for a monthly subscription. Which is out of the question for us. So was it worth it? Hard to say, fun to watch but is it worth hundreds of dollars to only have access for a couple of months unless you can download them. But that defeats the purpose of having videos converted to be easily accessible in my opinion.
3 math lessons that were shared in the Department of Education website as exemplary lessons!
Everything went smoothly. Items were sent, received and the turn around time was faster than promised. Original media arrived back safely. They transferred a tape that other companies wouldn't/couldn't do. I would only use them again and not the other company I had used in the past.
My movies were converted in a timely manner. I would use the service again.
Awesome way to get old media digitized so you can still enjoy them!
I found the experience very frustrating because I'm not tech savvy, and I ran into dead ends and malls quite a bit in my quest to get things down loaded viewed and ordered. I did manage to download the videos, but as far as viewing them, they were very hard to see and hard to hear. I don't know if I have to set different settings up to make them better because I know the originals were fine, I don't know I just think they could have a little bit friendlier directions for everybody not just seniors thank you
Hi Dorothy, Thank you for taking the time to leave a review. Your feedback is incredibly valuable to us. It helps us improve so we can serve you better. We can certainly look into quality concerns you have. We want to ensure you get the best quality capture of your family memories. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
I've used iMemories multiple times and so far they have yet to disappoint! I've also received a no hassle refund when requested because of video technicalities and a couple that could not be digitized. I plan to continue to use them for my photos next.
Great communication, 120% services! Fast and clear, all my family love it
The iMemories process to submit the tapes, view the digital results online, and receive the tapes back was very effective and efficient. I am recommending iMemories to friends.
The imemories team made getting my 8mm film transferred very easy. From the box to ship it in to being able to download them after conversion, and receiving my films back. The whole process was very simple. Thank you Imemories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maximus, Thank you for your comments. The iMemories cloud storage subscription is completely optional. It is one of the four ways customers have to save their memories. We know that not all customers want to save their memories the same way, so we give our customers customization and flexibility to save their memories in the way that suits them the best. You can purchase customized DVDs/USB drives(s) and/or download and save to your own computers and devices which is no charge. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.