business logo of iMemories

iMemoriesReviews 11,427

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


How would you rate iMemories?
grey star
grey star
grey star
grey star
grey star

iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Gloria D.
Unfollow Gloria D.
Share Review
Report Review

Joe Leatherwood
October 5, 2022

You take up too much time. Your ordering process and other services are too confusing.

Date of experience: September 5, 2022
Heather P. — iMemories Rep
over a year old

Hi Gloria, We reached out via email and voicemail to see how we can help. We see the processing time on your order was promptly completed within one week of the order being purchased. We offer DVDs, USB drives, downloadable files, and cloud storage. Please reach out and we would be happy to discuss these options and see what works best for you! We are available at 1(800)845-7986.

Kentucky
1 review
0 helpful votes
Follow Lorel M.
Unfollow Lorel M.
Share Review
Report Review

Great company!
September 5, 2022

I have had nearly 100 VHS-C videos converted. It was done quickly and I am delighted to finally have it done.

Date of experience: September 5, 2022
Oregon
2 reviews
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

Sending more in! It's great.
September 4, 2022

So much fun to watch the old movies.
Granted, the tapes aren't good... but get past that (some are done well) they are a delight to watch.
They aren't bad because of iMemories. Bad video takers...

Date of experience: September 4, 2022
California
1 review
0 helpful votes
Follow Janice F.
Unfollow Janice F.
Share Review
Report Review

Conversion to digital films
September 4, 2022

Excellent customer service and excellent digitizing of 90 old home movies

Date of experience: September 4, 2022
Kansas
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

They were everything they said they were and more. Thanks again for all your hard work helping me with my order. Thanks I Memories!

Date of experience: September 4, 2022
Oklahoma
1 review
0 helpful votes
Follow Gayle C.
Unfollow Gayle C.
Share Review
Report Review

Pleased
September 4, 2022

I received my digital order quicker than expected and appreciated it. I am also pleased to have another 50% coupon included in the return of my original films.

Date of experience: September 4, 2022
Florida
1 review
1 helpful vote
Follow Barbara R.
Unfollow Barbara R.
Share Review
Report Review

IMemories
September 4, 2022

Extremely Satisfied! Will be ordering again. Will recommend to others.

Date of experience: September 4, 2022
Arizona
1 review
1 helpful vote
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

Extremely pleased
September 3, 2022

Very happy with the service provided by iMemories.

Date of experience: September 3, 2022
Tennessee
1 review
1 helpful vote
Follow Tamela O.
Unfollow Tamela O.
Share Review
Report Review

My first order
September 3, 2022

It was truly a blessing I just mailed in my second order to have them transferred to digital also.

Date of experience: September 3, 2022
California
1 review
0 helpful votes
Follow Cami E.
Unfollow Cami E.
Share Review
Report Review

Priceless
September 3, 2022

Everything went as promised. I will be sending you more. Thank you

Date of experience: September 3, 2022
Colorado
1 review
0 helpful votes
Follow Christina N.
Unfollow Christina N.
Share Review
Report Review

Thank you.
September 3, 2022

Thank you quick and easy service documents look amazing.

Date of experience: September 3, 2022
New York
1 review
0 helpful votes
Follow Roberta V.
Unfollow Roberta V.
Share Review
Report Review

Received
September 3, 2022

I had some questions about what I wanted to order ( dvds, thumb drive or both). Those were recently answered very thoroughly and nicely and I will finalize my order this weekend.

Date of experience: September 3, 2022
Maine
1 review
0 helpful votes
Follow Steven H.
Unfollow Steven H.
Share Review
Report Review

Great
September 3, 2022

Looks great, it was great to see those old films again

Date of experience: September 3, 2022
Texas
2 reviews
0 helpful votes
Follow Nicole E.
Unfollow Nicole E.
Share Review
Report Review

Perfect 10/10
September 2, 2022

Great digital images. Well organized delivery. Used the titles on the original slides / photos to create folders.

Date of experience: September 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Nancy A.
Unfollow Nancy A.
Share Review
Report Review

Digitizing my Videos
September 2, 2022

My friend Dianne told me about iMemories. It was so simple and quick. I loved that there was a 50% coupon included.

Date of experience: September 2, 2022
Virginia
1 review
0 helpful votes
Follow Fran F.
Unfollow Fran F.
Share Review
Report Review

I would appreciate assistance with this.
Thank you. Having the videos is great!

Date of experience: September 2, 2022
Texas
3 reviews
0 helpful votes
Follow tonya A.
Unfollow tonya A.
Share Review
Report Review

Do Not Wait Any Longer
September 2, 2022

I had 40+ years of VHS and 8 mm tapes I had dragged around with me for decades. I finally took the plunge, sent them in, imemories converted them and oh my gosh! I saw videos of my babies at every age, time spent with my honey at birthday parties, anniversaries, graduations, vacations. And to see and hear the voices of those who are no longer with us, it was priceless.

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

I thought the quality would be "improved" as I read this in a review that was posted prior to my purchase. This is one of the main reasons I made this purchase. But the quality was not improved, so disappointed in that.

Date of experience: September 2, 2022
Wisconsin
1 review
0 helpful votes
Follow Jean E.
Unfollow Jean E.
Share Review
Report Review

Imemories family videos
September 2, 2022

Our family vhs tapes were converted quickly and were easy to access! The return of the tapes was also completed in a timely manner as well.

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
Follow Aaron W.
Unfollow Aaron W.
Share Review
Report Review

Awesome to see old videos
September 1, 2022

From beginning to end great communication, service and outcome. My parents wedding videos from 1960's we transformed to digital and i got to see my grandparent (who passed before I was born)for the first time. Plan to send more. Thank You!

Date of experience: September 1, 2022