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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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You take up too much time. Your ordering process and other services are too confusing.
I have had nearly 100 VHS-C videos converted. It was done quickly and I am delighted to finally have it done.
So much fun to watch the old movies.
Granted, the tapes aren't good... but get past that (some are done well) they are a delight to watch.
They aren't bad because of iMemories. Bad video takers...
Excellent customer service and excellent digitizing of 90 old home movies
They were everything they said they were and more. Thanks again for all your hard work helping me with my order. Thanks I Memories!
I received my digital order quicker than expected and appreciated it. I am also pleased to have another 50% coupon included in the return of my original films.
Extremely Satisfied! Will be ordering again. Will recommend to others.
It was truly a blessing I just mailed in my second order to have them transferred to digital also.
Thank you quick and easy service documents look amazing.
I had some questions about what I wanted to order ( dvds, thumb drive or both). Those were recently answered very thoroughly and nicely and I will finalize my order this weekend.
Great digital images. Well organized delivery. Used the titles on the original slides / photos to create folders.
My friend Dianne told me about iMemories. It was so simple and quick. I loved that there was a 50% coupon included.
I would appreciate assistance with this.
Thank you. Having the videos is great!
I had 40+ years of VHS and 8 mm tapes I had dragged around with me for decades. I finally took the plunge, sent them in, imemories converted them and oh my gosh! I saw videos of my babies at every age, time spent with my honey at birthday parties, anniversaries, graduations, vacations. And to see and hear the voices of those who are no longer with us, it was priceless.
I thought the quality would be "improved" as I read this in a review that was posted prior to my purchase. This is one of the main reasons I made this purchase. But the quality was not improved, so disappointed in that.
Our family vhs tapes were converted quickly and were easy to access! The return of the tapes was also completed in a timely manner as well.
From beginning to end great communication, service and outcome. My parents wedding videos from 1960's we transformed to digital and i got to see my grandparent (who passed before I was born)for the first time. Plan to send more. Thank You!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Gloria, We reached out via email and voicemail to see how we can help. We see the processing time on your order was promptly completed within one week of the order being purchased. We offer DVDs, USB drives, downloadable files, and cloud storage. Please reach out and we would be happy to discuss these options and see what works best for you! We are available at 1(800)845-7986.