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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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Indiana
1 review
0 helpful votes
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Awesome!
October 29, 2022

Simple, efficient process and I love my videos! Directions are clear and turnaround time is quick!

Date of experience: October 29, 2022
Colorado
1 review
0 helpful votes
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Satisfied Customer
October 28, 2022

Very easy to box up and ship! Was pleased with the fast turn around and happy that my original tapes made it back to me safely. I am going to be sending the rest of my old tapes soon!

Date of experience: October 28, 2022
Texas
1 review
0 helpful votes
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Worth every penny
October 28, 2022

Easy process; quick turnaround; various options to save digital memories

Date of experience: October 28, 2022
New Jersey
1 review
0 helpful votes
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Run don't walk to IMemories!
October 28, 2022

Excellent service and so easy! My tapes were airing in my closet because I didn't have anyway to view them. Dropped all tapes into the envelop sent, within a week or two I received all movie memories online. So simple and easy and well worth the cost. Even received all my tapes back! I would highly recommend imemories to anyone who want to relive old memories!

Date of experience: October 28, 2022
Florida
1 review
0 helpful votes
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Happy with the results
October 28, 2022

There were many pieces of film that were not converted but the ones that they were able to correct were super valuable. I would definitely use them again if needed but wish they would look over the film once more before they send it back because they missed one film.

Date of experience: October 28, 2022
District of Columbia
1 review
0 helpful votes
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Simple and Affordable
October 28, 2022

This made a daunting task very easy. Also made it easy for the whole family to view and decide if they wanted to order DVD or download. The materials were returned quickly and we were very satisfied

Date of experience: October 28, 2022
California
1 review
0 helpful votes
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In Gratitude
October 28, 2022

A fantastic experience. Quick. Easy. Having access to our family memories is invaluable.

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Date of experience: October 28, 2022
Minnesota
1 review
0 helpful votes
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Speedy!
October 28, 2022

My videos were downloaded very quickly & I'm so happy I did this! So fun to have these memories for a lifetime! So worth it!

Date of experience: October 28, 2022
Michigan
1 review
1 helpful vote
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Easy peasy! Thanks for the memories.
October 28, 2022

I had prepaid for the brown box on Amazon. I sent off my 12 home movies. I've viewed them online. I've sent links to family to view them. They are from over 25 years ago. It was almost too late. I didn't realize how naturally deteriorated they'd become. I now have priceless memories restored to watch over and over. Thank you

Date of experience: October 28, 2022
Wisconsin
1 review
0 helpful votes
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Fair
October 27, 2022

I was happy to have a digital copy of my VHS tapes. However, I was disappointed in the quality. I thought something could be done with the quality of the video, but it wasn't. So I just have to be grateful for what I do have.

Date of experience: October 27, 2022
Minnesota
1 review
0 helpful votes
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I have been to busy to orgnize them.
October 27, 2022

What i have viewed are great and great memories, i will get back to viewing them this week end

Date of experience: October 27, 2022
Texas
1 review
0 helpful votes
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Pleased with the process and results.
October 27, 2022

The process of getting VHS tapes converted to digital was fast and the editing tool was easy to learn once they were digitized. I am getting ready to send in more tapes as I am pleased with the whole process.

Date of experience: October 27, 2022
Colorado
1 review
0 helpful votes
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Fast conversion
October 27, 2022

Order was processed quickly. Digital file is good quality. Very reasonable price.

Date of experience: October 27, 2022
Washington
1 review
0 helpful votes
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Amazing!
October 27, 2022

When I found the box with old VHC tapes, I knew what they were but hadn't thought about them in years! What a treasure to bring them back to the screen and take the trip down memory lane. My sons not only got to see themselves as babies, they are able to see family get togethers they were too young to remember! Thank you for this wonderful service!

Date of experience: October 27, 2022
Georgia
1 review
0 helpful votes
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So happy
October 27, 2022

This was an easy process. I sent on vhs and 8mm off, was received, converted, and sent back to me within 2-3 weeks... files are easy to access and share and bringing lots of joy to all the family and friends!

Date of experience: October 27, 2022
Rhode Island
2 reviews
0 helpful votes
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Digital memories
October 27, 2022

Delivered as promised. I will probably be sending more.

Date of experience: October 27, 2022
Missouri
1 review
0 helpful votes
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Awesome company
October 27, 2022

I highly recommend this company it is so wonderful to finally see all my old home movies from 30 plus years ago. Great place and easy to deal with

Date of experience: October 27, 2022
California
2 reviews
0 helpful votes
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Super convenient
October 26, 2022

Soper convenient being able to access old videos on an app

Date of experience: October 26, 2022
Ohio
2 reviews
0 helpful votes
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What I expected
October 26, 2022

Great conversion considering the age of the materials

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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Great
October 26, 2022

Really good, enjoyed watching the old movies have not seen in years. This a great way to do business

Date of experience: October 26, 2022