On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was a little nerve-racking sending all of my precious video memories off. But I was reassured with a prompt notice that they had been received. They were digitalized and organized beautifully and returned to me safely. I would recommend iMemories to anyone looking to preserve their video treasures. Thank you!
I am very pleased with the quality of work and the turnaround time.
This is the second time I have used imemories. Again, they have done a super job. I love being able to pull up my old films on my phone and yo share them with my family.
I am very happy with the service I got from imemories. The whole process was very easy. I've had my home videos for years, just sitting in a box on a closet shelf. After seeing an imemories ad, I finally decided it was time to have them converted to digital. So I put my videos in the box they promptly sent me, sent it in, waited a few weeks (which wasn't a problem since I'd waited all these years), and voila! I can now go online and watch these wonderful memories of my children and grandchildren anytime I want. Thank you so much to everyone at imemories for making this possible!
In the initial package I received all the shipping materials necessary to send my videos. They provided all the information needed to send.
About 10 days later I was notified my videos were ready to be returned and I could review the digital format on the cloud. I was pleased with the result.
I'm thrilled with the quality of my old videos! I thought they were gone forever, but iMemories was able to recover most of them and they even worked extra hard on a few to bring the quality back to life (our wedding and baby's first year). I'm so grateful!
IMemories did a good job loading all my movies onto digital platform. However it is quite expensive for the length of the movies that we had to load. I'm not sure I would continue to do this with the rest that I have for the money.
Good service overall. Did what was advertised. Glad to have my memories preserved and available on demand from wherever life takes me.
The process for converting my old vhs tapes was seemlessly and hassle free,. The hardest part is waiting for the videos to be available! Love the service!
Although this was expensive, it was worth saving family memories. The turnaround time was quick overall quality was good.
We knew this project needed to be done but we're skeptical that anything would work & not ruin our videos. With a whole lot of trust & reading the reviews, we decided to send all our home videos to imemories. As promised, everything was returned & our videos were uploaded to our account. It has been so fun to finally look at our memories! Highly recommend this company.
Everything went as described. So great to have all our memories back. I especially like being able to split the videos.
12 VCR tapes from sonograms through daycare. School plays, dance recitals, etc. are now consolidated and in one place. No need to store the tapes anymore.
Such a quick and easy process. I boxed up my old vhs and small tapes and they sent me back digital copies along with my original tapes. I was able to download them to my external drive and upload to my YouTube channel to share!
Mom and Dad have both passed on to their heavenly home, but thanks to iMemories they live on through through their online website and I drive. I can visit anytime I'm lonely or curious. Blessed.
Excellent conversion and I'm elated to have these captured now in digital form.
Was easy, professional and prompt to transfer my old vcr tapes to digital.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.