On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Our wedding video was digitized perfectly along with some toddler video's of our daughter. It was a flawless system and I'll send more in the future.
Awesome customer service and fast turnaround time!
IMemories has been great, with terrific customer service!
It is so special to see these old movies digitized so that we can view them anytime we like!
Great experience! Soo glad I made the decision to have VCR tapes converted to digital so I could watch all the precious memories again and share them with other family members!
I can't believe how easy that was! I will be using this company in the future! I have so many old videos that need converted and this was just so easy!
I'm so happy that I did this. Can't wait to surprise my family this Christmas!
I received my videos back in the mail which is great and just what I wanted. I am a bit confused because I watched some of the videos and on a couple of them there is another family which I don't know. I have no way of watching the actual tapes here at home. So I am not sure if they are actually on my tapes but I have no clue who these people are
They did a fine job with what they had to work with.
Thankful they were converted so well. Expensive though, and thought I'd get dvds, like thought they'd come in the mail with my initial order based on the price, but I had to place another expensive order for dvds. So thankful I can see our old family videos. Just found the whole experience expensive and a tad misleading/confusing…
Great customer support though!
VCRs to digital.
Able to view and share no problem.
Very helpful staff. I'm old and didn't understand any of this but was helped out by a patient and sympathetic staff.
Great service! Awesome job converting my vhs tapes! Thank you!
I was scared I was going to pay a ton of money without much reward. I was so wrong. It has been a dream come true to see never-before-seen digital pictures of my late parent's younger years. What a blessing iMemories has been for me and my brother.
I'm so happy that I had the old videos converted. Lots of love and laughter from past memories. The company was very easy to work with and speedy.
I had over 30 years worth of memories on VHS tapes. I knew I needed to get them digitized before they lost all quality, but I was so afraid of sending them out. I read alot of reviews and decided to take the plunge and trusted Imemories with my precious tapes. BEST DECISION EVER! The process was so easy and the customer service excellent. They send all your original tapes back. Now I can enjoy any of my family movies on our big screen TV anytime I want. I am enjoying this and am grateful my precious family memories are preserved for years to come!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.