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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Tennessee
1 review
1 helpful vote
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Forgotten treasures
November 9, 2022

The whole experience was wonderful. We decided to take a chance with imemories to get our home movies converted so we could watch them. Our children and grandchildren have enjoyed watching sweet memories. We couldn't be happier.

Date of experience: November 9, 2022
Florida
1 review
0 helpful votes
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Family memories
November 9, 2022

I'm very pleased with the copies of our past family videos.

Date of experience: November 9, 2022
California
1 review
1 helpful vote
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Great NEW memories
November 9, 2022

It was done quickly, email updates were helpful. Some of these memories seem like new, the experiences and moments were forgotten until now. Really great service!

Date of experience: November 9, 2022
Washington
2 reviews
1 helpful vote
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Consistently Excellent!
November 9, 2022

I've done business with iMemories for many years now and they are so reliable! I can trust that family "treasures" (photos, videos, etc.) can be sent to them and I know they will give me a quality conversion, that they communicate promptly at every step along the way, and that they will send back my originals (carefully packaged) in the same condition they were in upon submittal. Further - their app is very easy to use and I am often pulling up old family photos/videos on my phone without a problem.

Date of experience: November 9, 2022
Utah
1 review
1 helpful vote
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WORTH EVERY PENNY
November 9, 2022

I held on to my tapes for too many years so when I watch every second saved for me to see again, it is so heartfelt and tearfully fabulous! I am very thankful and as I said... it was worth every cent I spent!

Date of experience: November 9, 2022
Illinois
1 review
1 helpful vote
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Wonderful!
November 9, 2022

Plan to send additional tapes soon. The quality was exceptional.

Date of experience: November 9, 2022
District of Columbia
1 review
1 helpful vote
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Ease of use. Convienent. Frequent updates on my mobile device. Easy to download. Cost ok with the 50% off

Date of experience: November 9, 2022
Kentucky
1 review
0 helpful votes
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Memories of my husband and daughter
November 9, 2022

Absolutely amazing, I will get to share these memories of their daddy at Christmas with them.

Date of experience: November 9, 2022
Virginia
1 review
0 helpful votes
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Memories
November 9, 2022

Thank you very much for converting my wedding and other videos for me to see again. They turned out great.

Date of experience: November 9, 2022
Kansas
1 review
0 helpful votes
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Always amazing
November 8, 2022

. I have ordered several times and put them on icloud for all my family to see. Memories are priceless and Imemories have always been amazing

Date of experience: November 8, 2022
Idaho
1 review
0 helpful votes
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Quick!
November 8, 2022

Quick turnaround time, awesome to see the old films brought to life again. More films to convert.

Date of experience: November 8, 2022
Hawaii
1 review
0 helpful votes
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Video Transfer Review
November 8, 2022

Excellent customer service and excellent quality of video transfer. Safe return of all video materials.
Overall great experience.

Date of experience: November 8, 2022
Virginia
1 review
0 helpful votes
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Family Memories
November 8, 2022

The pictures were great! The service was accurate and easy to access. Thank you for the memories.

Date of experience: November 8, 2022
Ohio
1 review
1 helpful vote
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So Great!
November 8, 2022

Great experience! Converted an old home burned dvd that I have not been able to find a dvd player to play. Now have it digitally! And the process was so simple! Thank you!

Date of experience: November 8, 2022
Pennsylvania
1 review
0 helpful votes
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Great job!
November 8, 2022

Customer service and process was easy. Completely satisfied……..

Date of experience: November 8, 2022
Minnesota
1 review
0 helpful votes
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So happy with iMemories
November 8, 2022

IMemories is a great service. I sent in 15 tapes and the results were amazing! It's so fun to go back 30 years and reminisce.

Date of experience: November 8, 2022
Virginia
1 review
0 helpful votes
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Great service
November 8, 2022

IMemories did a great job with all of our media files and all our memories. So happy to be able to send them to loved ones and view them over and over again. Thank you

Date of experience: November 8, 2022
Illinois
1 review
1 helpful vote
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Home Movies 1947-1967
November 8, 2022

The digitizing process went well. The return of my originals were delayed a few days by FedEx. I started to worry, but they eventually arrived. I sent a second batch to be digitized.

Date of experience: November 8, 2022
South Carolina
1 review
0 helpful votes
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Excellent work!
November 8, 2022

This was the easiest process. The videos are priceless and now I have them forever!

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
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Old memories
December 7, 2022

They turned out pretty good but every time I tried to sign on from a different computer or laptop it would tell me my password was incorrect. There is only one laptop I can view the files from. There was no instructions on how to download the files to my computer. I have tried downloading them from the laptop but it doesn't seem to work. My 30 trial for the cloud is almost up. Does this mean I am not going to be able to view them at all if I don't pay the fee? I thought I was going to be getting a disk with everything on it. They need to explain things better on how it actually works.

Date of experience: November 7, 2022