On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had some issues with my order and iMemories contacted me and addressed ALL of them. In fact, they reimbursed the cost of my order for any inconvenience I may have experienced. I am totally satisfied with iMemories (and would highly recommend them) that I am placing a second order with them.
The kids and I are having so much fun watching our videos.
So Simple! Too Easy! Put the tapes in the box and ship it back immediately!
This was a great experience. They shipped me a box. Sent it back to them. Got a quote and they began transferring them. I so appreciate that my memories are saved!
I have transferred over 100 VHS tapes to Digital. I love the results. Being able to see my family in a instant and share those memories brings me such joy. I will be sending them the rest of my tapes.
This process was easy and seamless. My old videos are now preserved and being easily shared with others.
The service work just like they said it would. I don't think they enhanced the videos all that much. I am satisfied with the results.
I had several tapes sent in which were processed timely and digitized. I had an audio issue with one of my downloads but the imemories team fixed it with no issue and allowed me to have additional time to view my downloads. I will use them again!
Thank you for bringing so many memories back to life. We were able to see videos we had taken years ago and had forgotten what was one them. As it turned out there were many precious memories that would have been lost without your service. Thank you again!
I loved most of them. A couple were from a friend who used it and I didn't know them. Anyway I learned how to do it so next time I don't keep wha I don't like shanks a shoushand!
IMemories has converted slides and film for me so far. These items ranged from 20-60 years in age. All work was done quickly and was very easy to download the results. This has been amazing to preserve some of my family's history.
Thought I had sent it more tapes than I did but they keep detailed records with cameras on what exactly was received.
I can't even begin to tell you how very much I love that I sent my old tapes to be put on an app on my phone! We have all laughed and cried and watched them over and over! Precious videos of my mother in law who has passed away! 100% recommendation!
I am so relieved to have electronic versions of my family tapes. And even more excited to give copies to my adult children for Christmas. Wonderful, easy solution to my years of worrying about the tapes not being accessible or possibly deteriorating.
I was nervous to mail my precious memories, but they were converted within a few weeks, and returned to me, and now I'm enjoying them. I am grateful I finally went ahead with this I wish I would've done it sooner!
THought this was such a great idea and a way to preserve memories but after you get all the stuff back and they send you a link to be able to see your movies you find out that in order to be able to see them for longer than 3 weeks you have to send them more money to get the drive.
No where does it say that ahead of time so we were a little surprised to find that out.
Good job though expensive. Fun to watch old videos again. Nice to be able to share with other friends and family.
I have been sitting on a million VHS tapes for over 30 years. Finally decided to send them to I memories. It really couldn't have been any easier. Not to mention, rapid turnaround and easy site navigation. I really couldn't recommend them more highly.
Enjoyed looking at old videos. Should have sent them in years ago, some videos lost texture, but still think they are worth putting on UBS's. They bring back good memories. Am happy with them.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.