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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Out of the 5 videos I sent in to be copied only 3 were done. The reason given was due to copyright issues due to a TV recording being on the videos. But was given very limited info to what was on the video. There were parts of the videos that had personal items on them but I do not know since no real info was given of the options.
I did the subscription and can share with my daughter, MIL and sister who live far away. We are really enjoying living those days again
Easy to use. Prompt service. Had to ask a question of a real human at iMemories and they were friendly and helpful. Hooray!
I'm happy to have my memories preserved, however, the process was much too expensive. I'm choosing to go with another company to digitize the rest of my films and tapes.
I think my videos are labeled incorrectly. Not sure how to fix that. I am still reviewing them.
The process was so easy. They provided everything for me. When I saw the finished product, my family and I cried. These memories we thought we would never see, but we did.
Thank you so much!
I have been wanting to digitize and preserve these super eight films from my youth to share with my family, for a long, long time. I was concerned that they may be too fragile to handle, as they went through a house fire, in 1970, and I have been lugging them around from place to place since then. I am very happy with the quality of the digitized films. The shipping and delivery was seamless, and it was ready in about half the time! The response from my family is so precious to me! The only blip in this review is that it was difficult to share initially, until I bought an annual storage package. I just needed to go back and read the instructions more carefully!
It was so great to view our old videos on the computer and with editing capabilities, they turned out great. Customer service answered all my questions for easy access. Will definitely be sending more. Referred to all my family & friends.
Everything went as described. The total cost surprised me. But This company was basically the same as other offers without the shipping. Thank goodness for the 50% off offer.
First time using IMemories and I'll definitely use it again! I love having access to so many cherished memories and so easily, too!:)
Thank you!
I am very pleased with the VHS copying. The service was fast and efficient. It was all they promised and more. My original VHS videocassettes were returned to me. The only thing I would recommend is that it should be easier for a customer to edit the videos. I wanted to delete the last 40 minutes or so of one of my videos. I couldn't figure out how to do that. I tried but it didn't work. When I received the USB flash drive I couldn't delete that bad footage from it either. I probably shouldn't say this but you don't need to order multiple USBs. I found I could make multiple copies of that USB with my computer and also keep the video on my hard drive. I should be able to do that anyway because it is my video. I own it and shot it myself. But I still can't delete that bad footage from the copies. Oh well, you can't have everything...
Being able to look at family movies from 45 years ago is a gift I hope everyone will enjoy. IMemories was fast and reliable.
Hello, overall we were very impressed with the service. Had the pictures in exactly the order I wanted them scanned in, in separate bags and separated by year. They were scanned in by year but not in order. So that is frustrating. And was hoping the quality of the video/audio would have turned out better but in know you can only do so much. Thank you for taking good care of our items and your service.
Delightful review of early days in our family. Grown up childr3n and relatives have enjoyed sharing memories the images have prompted.
The beginning of the process went smoothly, but I thought by paying and choosing to have them available on the cloud, that was the end of it, Now they're telling me they will no longer be available without a monthly or yearly fee. Very disappointing.
All movies turned out nicely, and like that they are labeled. All done in a timely matter. I received all my tapes back in good condition.
It was a good experience, just having to decide what to do from here with the videos. Thanks
OVERALL OK. QUICK TO CONVERT FILMS TO DIGITAL. WEBSITE IS NOT ALWAYS RELIABLE. SOMETIMES FILMS WILL NOT PLAY CORRECTLY. INSTRUCTIONS ON EDITING NOT CLEAR
Thank you so much for making this a very easy and quick process of converting our old family video to a digital format! We had over 40 reels of 8mm film and several VHS videos with no way to view them. IMemories did a great job of bringing our childhood memories to life!
I lost my mom a few months ago. I wanted to do something in memory of her for my dad and siblings. These videos were so wonderful to be able to hear her voice again. This experience with you guys was awesome. User friendly, quick turn around excellent quality! I highly highly recommend. Worth every penny and then some. I cannot say enough good things! Thank you imemeories for preserving my family's precious memories!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melissa, We use any titles on your original media for the titles that appear online. On 11/16/22 we called and emailed some instructions on how to easily change the title by clicking on it. Please reach out for any questions or help with the website at 1(800)845-7986. Thank you!