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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Very simple to ship tapes, quick turnaround, good quality, and easy to download. Thank you!
It was so awesome to see all of my childhood videos. My dad has been asking for months to look into converting the old home videos and I am so thankful I found imemories! They did an amazing job, quick turn around and we're able to retrieve footage from some damaged tapes.
I was very satisified with their service. All the steps were clearly laid out for me to follow.
There was one step that took me by surprise was the fact I had to pay extra to have my tapes returned. I thought that cost was included in to cost to ship them to iMemories.
So far so good, haven't had a chance to look at everything as yet but will. My want to do a dvd. But logging in to my site, I am having an issue this morning. Will try customer service
Memories were delivered quickly and the originals were returned safely! Loved getting to see my parents' wedding for the first time. So special.
So glad I sent all of my videos to iMemories. The convenience of watching these memories whenever I want to is amazing.
This was my second order with iMemories and I was very pleased. I will continue to use this service.
I appreciate the fact that my material is now on DVD.
Originally I felt I had paid too much for the amount of material I had digitized. What I had not realized that there was a significant discount of 50% which I failed to employ.
My problem is when I received my stuff back there were no DVDs which confused me.
Again, I missed that, and had checked online only.
When I called to ask about this I was told that if I wanted my own DVDs it would be another cost!
That was somewhat disappointing.
I paid the extra $35.00 dollars for two DVDs
So I just felt the price was over the top.
Imemories reached out to me and pointed out that had I taken the correct choices my cost would have been approximately $75.00 less.
What Imemories did was give me all the discounts that I could have taken.
I must say how many companies would have done that.
I never had a problem with the product, which I was very happy with the result.
My VHS tape was safely shipped and returned to me, and I was pleased with the quality of the digital transfer! My sister and I had spent years trying to find a VHS player that still worked so we could watch the silly videos we made when we were young, and now that is no longer necessary. Priceless! Thank you!
Despite all the stress and anxiety of having to return my tape because it didn't get converted fully, and then it getting lost with fed-ex, it was worth it to finally be able to see my 28 year old video anytime I want.
Thank you
IMemories has been an easy experience, and I can't wait to share the memories with my family!
I called to get further clarification of online ordering. They were very helpful and explained the ordering procedure well.
From beginning to end it was a very professional experience. Someone was always available to answer questions and I had a lot of them! I had been thinking about doing this for years and am so glad I finally converted every 8mm, super 8 mm, and VHS tape to digital. As I shared these old memories with the rest of the family they are all getting theirs done now. It was precious to be able to see them again and I'm so glad I finally did it!
Now I can view my old movies and videos. I only wish the quality was a little better.
I was a little skeptical at first with this process but decided to try them with the first batch of about 500 + photos that I pulled out. They were very fast and efficient, patient with all my questions and now those photos are available on line to me. I would recommend their service. I will eventually send another batch to them. I just knew that I would never get them all organized and converted on my own time, so it has been very worth it.
Received in a timely manner. Love seeing family I haven't seen in years on my videos
It was quick and easy and very affordable. All my tapes were transferred to digital and sent back to me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members