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iMemoriesReviews 11,427

4.2

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Arizona
1 review
0 helpful votes
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Memories
November 19, 2022

I didn't realize that the tapes would be converted to several files instead of just one per vcr but have figured out how to watch now that I've played with it for awhile.

Date of experience: November 19, 2022
Maryland
1 review
0 helpful votes
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Perfect!
November 19, 2022

Fast, easy, affordable, great outcome. I would highly recommend this company for digitizing your memories.

Date of experience: November 19, 2022
Idaho
1 review
0 helpful votes
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Too expensive
November 18, 2022

For paying so much we should get them in a way that we don't have to pay every month for storage.

Date of experience: November 18, 2022
Indiana
1 review
0 helpful votes
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Everything was good.
November 18, 2022

This is the second time I have ordered from you, and both times were good.

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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Great Experience
November 18, 2022

I loved how easy it was to send my precious videos to get them digitalized. It was done so quickly and they were returned in perfect condition. I love that I was able to send another set of videos to get digitalized and that I received another 50% coupon to use. Thanks for making this so easy to get done. My family has been loving watching our home videos.

Date of experience: November 18, 2022
Illinois
1 review
1 helpful vote
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Best purchase of 2022!
November 18, 2022

I was really hesitant to do this, but I'm so glad I did. I felt like a little kid again ---- waiting to get the digital downloads and when I did it was like Christmas morning. The joy of seeing family gatherings from the 80s and our wedding from 19 years ago was absolutely amazing and worth every penny. I've been making my own movies now from these digital downloads that I hope my kids will enjoy 30 years from now. If you are contemplating doing this - I say go for it - do it - stop wasting time - preserve your videos if they matter to you (and then dispose of those bulky items)! This company was amazing - great communication, fast & reliable shipping - it was just a great experience all the way around.

Date of experience: November 18, 2022
South Carolina
1 review
0 helpful votes
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Great experience
November 18, 2022

I sent about 12 video tapes. I was very pleased with the conversion of my tapes

Date of experience: November 18, 2022
New York
1 review
0 helpful votes
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Excellent
November 18, 2022

Quick, easy, efficient service. So happy to have preserved all our precious memories.

Date of experience: November 18, 2022
Arizona
1 review
0 helpful votes
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Great experience
November 18, 2022

We were extremely pleased! Fast, responsive, friendly, quality!

Date of experience: November 18, 2022
Iowa
1 review
0 helpful votes
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Family History
November 18, 2022

I submitted a vcr tape of my Grandfather and his 3 siblings sitting down to tell memories of their father coming from Norway to the U.S. and all the stories of their upbringing. I was so glad to preserve that and am extremely happy with the ease, service and outcome. I would definitely use iMemories again.

Date of experience: November 18, 2022
Kansas
1 review
1 helpful vote
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Saving Memories
December 17, 2022

I salvaged a VHS tape of my daughter's wedding so I could shared the updated with my children. The visual has a lot of static at the top, frequently obscuring faces. I was actually not totally satisfied with the rendition.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Blaine's younger years
November 17, 2022

I loved getting to watch the videos from my tech devices! I am hoping to send some more in soon!

Date of experience: November 17, 2022
Georgia
1 review
0 helpful votes
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Happy to see my old films!
November 17, 2022

I was so happy to get my films reproduced digitally! I guess the only two things I wish was that 1.) it wasn't so expensive and 2.) I guess I expected them to adjust the lighting. The films came out pretty dark.

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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Awesome Experience!
November 17, 2022

Impressed with customer support and with the Digital, USB and DVD converted formats from a VHS tape.

Date of experience: November 17, 2022
Colorado
1 review
0 helpful votes
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Tape conversion
November 17, 2022

Imemories did a wonderful job converting my tapes. Professional, prompt and I could not be happier!

Date of experience: November 17, 2022
Nevada
1 review
0 helpful votes
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Fast and efficient
November 17, 2022

This was very easy and they got it to me rather quickly.

Date of experience: November 17, 2022
Michigan
1 review
0 helpful votes
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Excellent company to work with
November 17, 2022

Pleased with my experience. Very fast turnaround time. So glad I did this.

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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Thank you
November 17, 2022

It has been wonderful to see those videos and share them with my family and friends.

Date of experience: November 17, 2022
New York
1 review
1 helpful vote
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Nothing to fear but fear itself!
November 17, 2022

Imemories made it easy as 1,2,3 for me to preserve and relive my family's home movie memories from as far back as 1952. And I'm a complete technophobe. They turned out great, and I'm giving copies of the finished product on thumb drives to my family as a major surprise Christmas presents! This is a great service done quickly and efficiently at a fair price. I'm thrilled.

Date of experience: November 17, 2022
Utah
3 reviews
8 helpful votes
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IMemories is the way to go
December 17, 2022

I am very pleased with the final product and customer service was wonderful! I had problems with technology and they were very helpful!

Date of experience: November 17, 2022