On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved watching my old videos of when my son was born.
So BLESSED with all the memories going back over 35 years ago that were saved and can be passed down for a few more generations. Lots of memories that my brain had forgotten were brought back. Thanks for the great job you did.
Loved that they categorized all of my tapes into segments that I can easily track and find.
Videos were successfully downloaded and viewing them again after 20 years was fun. However, I have expected to be contacted about transferring the videos to a memory stick or DVD's and I have heard nothing. It is not clear how to have this done without a lot of effort on the part of the consumer.
Be aware imemories doesn't do a thing to adjust for low or high exposure. Had two vhs transfer tapes from slides and photos that were a bit dark but after imemories they are almost black. Can't see a thing on some. So disappointing!
I am so glad we found iMemories! It has been so much fun to watch our old home videos. The process was simple and fast! They make the instructions easy to follow and the entire process was so smooth! So happy with their services! Would absolutely recommend and would use again if needed.
The service was very fast, which I appreciated. I just noticed that was some footage missing. Not very much, and perhaps the footage was towards the end of a reel but there were a couple times footage was cut off or missing that I know was on my VHS tape. That was very disappointing.
Great turn-around time and easy access to downloadable files. The box to send in my two Digital-8 tapes was a bit large. I suppose the same box is used for various quantities but they did provide packing material to keep the contents secure during shipment unlike a competitor with similar size box.
I digitized 26 tapes using iMemory. The experience was flawless. The images are perfect. The support is tops. We are THRILLED to have these memories intact! I am telling everyone about this derive!
I am now concerned I have topmost more every year forever to keep my videos not understanding this?
I've been wanting to have a lot of our old home videos and family photos converted to digital before anything happened to them, this was a great opportunity and I love the final product. They can now be shared amongst everyone in the family.
The standard process is between 4 to 6 weeks.but ai received it after 8 weeks. Also I paid a lot of money to convert 2 mini tapes. I paid for the empty box and then for the video conversion and then extra for 2nd tape which was supposed to be in the order from first place but they make mistake and then to pay shipping back.
Fine but my lack of computer knowledge made it challenging
IMemories stands out as the top choice. I recently had two VHS tapes from the 90s transformed into digital files, and the outcome was impressive in terms of quality. The customer service representatives were outstanding, addressing all my inquiries. Their user-friendly portal allows you to monitor the progress of your order and easily download your videos and pictures once the conversion process is finished. I enthusiastically endorse iMemories as a truly professional company. Many thanks to them for their exceptional service!
Everything was perfect… Thank you so much
I also have one more tape I need to convert
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.