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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The process was easy and I felt confident my precious memories were in good hands and safe.
I was a little disappointed in some of the quality of my tapes, but my children are now 33 and 35 and I waited too long to covert them, I guess… grateful for having a way to still watch them.
I memories Has been most helpful regarding these old photos.
I think everything was EXCELLENT with the exception of how they named the videos. For some titles, I had no clue what they were and it was confusing. I wish they would have followed the names, from the list we write on the forms. Some had dates, some had odd references that I didn't understand and some just were typos. (This is the ONLY reason I did not give a full 5-stars rating, but they are damn close.) If more care is taken to naming the videos properly, for the customer's ability to understand what they sent in, it would be top notch, A+ service. Thank you VERY much!
Fast and very efficient. The digitized media came out as expected. Thank you.
My wife and I, and our eleven siblings are having so much fun reviewing our lives of forty years past! And this is not even touching the amazement of our sons review of his Christmas, Easter and school graduation moments of 35+ years past. Not to be out done by seeing our parents of these years past! A complete Hoot and blessings!
Great service for preserving precious memories for absolutely sure!
I do not want to give a written review and it's annoying that you are making me.
IMemories were able to digitize all of my videos. Even separating different events on a single video into separate videos allowing ease of viewing. Love the ability to download and share videos with family. Wonderful having these videos so readily available. Quality is great.
I think you are doing a good job, but felt blindsided about your subscription push. Also unless you are tech savvy (which I am at age 72) the download process is not straightforward. I easily managed it, but the average person of my age, would not and we are the ones with the "old movies" and slides. I will do more of my photos with you, but suggest you do more explanation of what is going to occur. Also, advise people of how long it takes.
Very thorough and i never could have done all of this snd life events were preserved and not lost.
The VHS tape I sent was REALLY old (1985, I think?) and I was hoping for just some of it to look okay. I haven't looked at all of it yet, but what I've seen so far was surprisingly clear. Some of the family members have passed away, and it was so nice to see them again.
Very convenient and reasonable price. Having the videos converted and posted where I could watch and share them was great. Customer service followed up with me and was very helpful.
It's so amazing to have our old home movies digital now! IMemories really did a great hob and quick too!
I do not like the zip format online. I am paying someone to take them off your server and onto our server and unzip them all. Pain to get done. I wanted a CD or thumb drive but did not get that. They probably would have been zipped too.
Perfect system. Ask for box, receive box, send tapes and discs, receive email with links, enjoy cool stuff and download, then receive originals again a few weeks later for storage or disposal. Amazing.
Thank you imemories for giving my family priceless memories to cherish!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.