From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My old home videos were quickly converted so I was able to see and access them online. Best decision I made to have them digitized. My original cassettes were also returned quickly and neatly packaged.
In a time where it's difficult to speak to a human on the phone, I found customer service to be top notch for this company. I needed assistance and they promptly went above and beyond. Plus knowing my slides and video are preserved gives me comfort.
Easy to do. Fantastic results. Highly recommend.
Great job. Thank you
Love how they did the work for me. My whole family loves and laughs every time we view our videos.
From receiving the shipping container to being able to view the videos digitally was much quicker than I expected. Very pleased with the process.
I have not figured out how to edit my tapes or organize my photos yet
I wasn't sure what to expect. The 8mm film was over 50 years old. I feel that some of the film may have broken during the process of digitizing it and some of the movies are missing, however, overall, I am very pleased with the results. It brought back many memories. I have located to 2 sisters that I did not know that I had and I will be able to show them what our Father looks like and a good sample of his personality. I have several more reels that I will have digitized soon.
I had my child's videos of her growing up. I also had my husband's musical performances. I was so happy to be able to view them again. Very easy to use the app and share the videos with friends and family.
It worked. It image-processed these 80-year-old slides. Each one looked far better than the original slides, to say the least!
I can't download my videos to my computer hard drive.?
This is easy because someone always calls to answer your questions!
Service was spectacular. Very satisfied with phone and technical support. Product as excellent and easy to order for final ESB drives. Now I am going to send in photos.
One female I dealt with was very kind and understanding about my being computer challenged. The other was a...let's just say she was far from kind and/or understanding.
Easy to send and have the tape converted into digital format that i was able to download.
The VCR tapes I sent were too old and degraded to be of much use.
Everything you did was good. It was very easy to use your services.
I highly recommend your company.
This is the third time using you just love seeing the old movies that we're collecting dust into movies i can show my grandkids
From start to finish the process was very simple. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Howard, Thanks for your feedback. You can absolutely download and save your memories to your computer or devices. This is included at no charge with your 30 days of free online access.We'd be more than happy to assist with the downloads. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.