iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It was a pretty easy-going experience. I wish the videos were a little clearer. Other than that solid service.
HIGHLY RECOMMEND THIS SERVICE TO ANYONE! I had 11 hi8 tapes converted and all but 1 of them came out picture perfect. Not sure what happened with one of the tapes but not the end of the world at all. Super quick turn around time (I think 2.5 weeks). Again I highly recommend iMemories!
They did an awesome job on ours old VHS tapes - one was 34 years old! So happy I did it!
The order was easy to place with the customization we desired, specifically an Italics-like font for the name. The bag appears to be well constructed.
This is a great way to preserve family memories. Convenient, quick service. IMemories did a great job. 100 percent recommended!
Having digital access to our family memories is extra special.
You took the extra time to get the sound on my videos to work when it didn't at first.
They do a great job keeping you informed when they will have your movies ready.
Sent in a VHS and movie was downloaded in 3 parts.
Excellent work!
Pleased with my order. Enjoy watching old memories of my family and with my family
I have not seen my family videos in 20+yrs! I finally sent them to iMemories to get digitized and it's AMAZING to be able to relive the memories of my kids growing up. This is the best investment I've made to preserve our memories! I'll be sending of my photos next and can't wait to see more memories!
I sent in 52 videos of VHS and 8mm camcorder videos. The experience has been great reliving old memories. Some tapes were never viewed at all before this conversion. These were over a 30 year span and we hare having a great time watching them.
My film was over 50 years old and they turned out great! Wonderful job by imemories.
My kids are in their 30's and for a decade I've been wanting to ensure our family videos lived on. I've had a great, convenient and straightforward experience with iMemories.
Everything was as advertised and was timely. It is a joy to be able to share these old videos.
Memories is a wonderful company and I am so grateful to have these memories preserved. Our family has really enjoyed watching them and seeing our loved ones who have passed on has been one of the most cherished gifts. Hearing their voices again when I thought I never would has brought back so many wonderful memories. Thank you
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
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