On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I recently sent valuable old VHS tapes to be converted. They had them online in a timely manner, letting me know the status along the way. I just received my originals, wrapped securely. This is the 3rd or 4th time I have sent family photos and slides. I am very pleased with iMemories and wouldn't use any other service!
With such a large order of wonderful and generational memories, I was overjoyed I could order a portion at a time instead of the entire box I had prior felt very satisfied filling!
The Greeks valued heroic deeds in a lifetime. They knew that the stories told of their heroic deeds would survive themselves long after anyone who knew them, or could bear witness to their heroic deeds. Through the stories written or orally told about their heroic deeds, each person lived on through out history after their death. A life well lived, Preserved in an oral or written history.
IMemories gives each of us a way to preserve our personal history over time, as the Greeks valued. An important event, a smile, a laugh, or poignant moment captured digitally. A family tradition that survives our lifetime. A slice of immortality preserved in time.
Everyone was very helpful and nice whenever I needed something.
Great memories converted to digital. Still haven't received my original tapes though.
Overall it was a very good experience. I would recommend them to friends and family
Have not seen all the videos but the few I have seen are great! Would use them again
I sent several types of media, old Duper 8 which came back as I expected based on its age, Polavision tapes and they were a little faded. I also sent a VHS tape which was disappointing, the tracking was off for the entire film, I would have thought there was a way to adjust the tracking.
Very professional and quickly processed. Excellent customer service even returned my phone calls!
I have used this company, not once but twice!
Thanks for doing such a great job! I got my digital versions quicker than expected!
Some of the tapes were poor quality and I know they were good when I last saw them.
I received a box in the mail, filled it with our home video tapes and took it to FedEx. Within a week my first video appeared in my account, and within three weeks the process was completed. I am very happy with this service.
Satisfied with the service and conversion of all the media I sent in. Turnover time was fairly quick.
Communication and product were exceptional. IMemories did not disappoint.
I received an 8mm film reel from a family member, but was unable to view it. Very happy to have imemories convert it to to digital. Now I can see videos of myself as a baby
I Memories made everything so easy. I was so happy. I called with questions & spoke with an amazing person who helped me. I totally recommend them. I'm anxious to finish converting our VHS
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.